Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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How do we contact Fizz by telephone?How do we contact fizz by telephone? I'm switching my number to another provider, and the only way… -
Are incoming call free ? (currently on pay per use)Hi , Are incoming call free ? I am currently on pay per use. I am asking that because the ot…
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Incoming SMS partially delayedI don't know when this started but recently, some of my incoming messages are randomly held back, a…
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Can not receive the phone call and messageHi, I just transfer from FIDO. I can make a phone call and text, but I can not receive phone call a…
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After port in there is no incoming callSince Nov 24 ported in with sevice ticket and there is no solution and can't contact them. Any one …
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telephone calls cut off after a few minutes, and "customer service" Chat not workingMy calls, both incoming and outgoing, consistently drop after a few minutes. From Friday (while in… -
"Retry is not available" how to retry porting phone number over again after failure?I am trying to port over my phone number from public mobile and I used the wrong IMEI number since …
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I cannot access my Invoices for mobiles or internet to printedI cannot access my Invoices for mobiles or internet to printed
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Can we send data to another number under the same contract?Can we send data to another number under the same contract?
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US Cellular areaI'm going to visit friends in California where there's only US cellular as carrier in the area. I k…
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service outside Can/QCI've been to Mexico and USA and i just can't use the data i buy. I changed my SIM for the new Volte…
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Possible to activate Fizz when you need to be contacted before any new "credit" account opened?Hoping that someone might know the answer before I spend the time to make the switch. I have fr…
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"This activation code is expired. Please use a different SIM card."I tried to re-activate a SIM card that I was having at home. This SIM card was working few months …
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Sign in to network issue.I have a gigabyte of data left and I have not gone outside of the coverage zone. It tells me to sig…
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Activation page errorWhen activating my SIM card, the site asks me to enter my address but there is no place to enter th…
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how long I need to wait for FIZZ to deactive my phone numberHi, I am transferring to another provider, I have received confirmation from FIZZ. But the bar is s…
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Problem with home address in ordering new SIMI got a message saying that I have to change my SIM. I started ordering a new SIm as per instructio…
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how do i contact fizz supporti need help with call forwarding
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Can't buy a phone in EdmontonI just got out of a plan, switched to fizz for the beta thinking i could buy a phone when my sim ca…
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No rebates on 256GB phonesI've seen that now there are the Black Friday rebates on phones, and they are great. Like a Pixel 8…
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test alert not receivedWhen I didn't receive the recent test emergency alert, I contacted Fizz and they opened a ticket. T… -
Switch from Koodo, can’t receive incoming call and text messagesSwitch is successful but no income call and text messages. Need help.
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Call failures / dropsMy gf and I have been experiencing call drops after a couple of minutes, this started happening a c… -
Trying to sign up for a mobile plan but getting 145$ monthly price and told area not eligibleHello all, I am currently trying to get a phone and mobile plan but encountering multiple issues. …
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