Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Message vocaux effacés! / Vocals messages deleted!Pourquoi mes messages vocaux ont-ils été effacés? Y a-t-il une limite de temps de conservation? C'e… -
VoLTEHi. This morning I received a mail telling me the transition to VoLTE sim card is complete... I tri… -
error code when using perkHi When i try to use 1gb perk received after VOLTE switch, I get error code try again. Same on dif… -
SIM associated with wrong accountGood day. I had too many windows opened, and started the activation process in my account instead …
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SMS not working for short bouts of timeHi everyone. My SMS, since around 12:00am, has not been working consistently. SMS takes long period…
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Calling USA from CanadaHi, what plan do I purchase to make calls FROM Canada TO the USA? When I choose International Calls…
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I never received my sim cardIt says my sim card was delivered but I never received it. Do I actually have to pay for a new one …
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250 mb upgradeSo I have a 250 mb upgrade applied, does this mean that i get a free 250mb of mobile data per cycle… -
Is it better to add a cell plan to my account or refer my wife?Does anyone know if it is better to add a cell line to my own account or to refer my wife and take … -
Trade in / Sell Your PhoneHi, I was just wondering if Fizz has an option to trade in your old phone or sell it to them? I was…
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big problem - new phone - fizz phone network doesn't workBig story but here it goes: 1 year ago, I got a new phone, a Samsung A52 5G. I put the SIM card in …
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Change my sim cardI want to change my sim card because my phone was stollen
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Data updatesHello, It has been two months singe MY data didn’t update. It is supposed to add 5g every month, b…
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I need to speak with an agent about a payment/refferall bonusHello I got the email to confirm that I received my referral bonus but when I click on the get my c…
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PaymentMy payment is due on the 30 and wanted to know how to make a payment arrangements for the 1, withou…
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Ordered the new VoLTE SIM cards in August 2022 still have not received.Ordered the new VoLTE SIM cards in August 2022 still have not received for either of my phone accou… -
Reposting as the discussion was "closed" without anything being resolved.Keep getting the message to "sign into network" and can't access data, despite having 2 g…
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How to transfer the number which started by 226?since I am living here in Quebec?i don’t have anyHello How to transfer the number which started by 226?since I am living here in Quebec?i don’t have…
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Data Roller overI have lots of mobil data remaining this months like 25gb. Can I change my data plan to 0 gb for n…
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After how many days will my plan/ phone number be completely gone?Hello, let’s say I don’t make a payment to my plan, i am aware that my plan will be suspended for …
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Can we hibernate or hold service for a month?How to pause/hold the service at no cost while out of country for a period of one month or one cycl…
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When can I get more upgradeWill the upgrade grow up after the level increases?
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Can't access data, getting message "sign into network"Keep getting the message to "sign into network" and can't access data, despite having 2 g…
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My network is not working. Can’t receive or send messages. Can’t call or receive callsMy network is not working. Can’t receive or send messages. Can’t call or receive calls
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SIM card number not validthe pin number on the new SIM card is not taken, No valid
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3 SIM cards... but for which phone?Hello All! Received today the 4 VOLTE SIM cards ordered for the 4 plans/phones the family have. Wit…
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New Sim cardsMy wife received an email about changing her SIM card. I didn’t get mines. How about everyone else? -
Mobile internetI have an iPhone 11 did the update change the carrier but still not having any internet since 3 mou…
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New fizz sim cardGood afternoon I received a new sim card (I was sent an email saying that I have to order a new …
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