Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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SIM card number not validthe pin number on the new SIM card is not taken, No valid -
3 SIM cards... but for which phone?Hello All! Received today the 4 VOLTE SIM cards ordered for the 4 plans/phones the family have. Wit…
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New Sim cardsMy wife received an email about changing her SIM card. I didn’t get mines. How about everyone else? -
Mobile internetI have an iPhone 11 did the update change the carrier but still not having any internet since 3 mou…
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New fizz sim cardGood afternoon I received a new sim card (I was sent an email saying that I have to order a new …
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Activation pendingHello I actiavted my new SIM since 24h but it is still pending. Is it normal please?
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Did anyone receive their voLTE sim card ordered in August?Hi everyone, I ordered my voLTE sim card August 17 I didn't receive it yet, I was wondering for th… -
What’s the new SIM card doing different?How is the new SIM card different from the older one?
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I can’t pay my late payment on the app?Who do I do this my wifi is cut off?
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Data consumptionHey guys, I downloaded an app on my phone to follow my data consumption. Problen is there is a d…
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Test the Fizz networkHi, i'm currently with Koodo and the network reception is really bad at my home. I only get 1 bar. …
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why Fizz is not waving fees to call Iran like other Canadian companies?!!!!!Bell, Rogers, Shaw, Telus & Vidéotron waiving long distance charges for calls to Iran!!!
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Wifi calling?Yet another question about wifi calling. Do we have any idea when this feature will be available fo…
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Does fizz give 250mb of free mobile data every 3 months?There was a statement written in my fizz account that I will revive 250mb of data in 77 days. Can s… -
Will I be able to receive gifts of Mobile dataHello everyone, I have 500+250 MB of data from my rewards applied to my account along with my curre… -
Questions regarding Mobile PlansHi there, I have a few questions about mobile coverage and plans before I make the switch. I go to …
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URGENT - no cell service since Oct 1 in fully paid planHas anyone had their cellular service cut off for some unknown reason? I have been without cell se…
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Payment issueHi! Again my payment keeps getting denied! Any solution? Thanks
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5G of data from VoLteHas anyone received the 5 perks from activating the Volte SIM card? It says that we should get it w… -
Travel Addon price increased?Hey, I'm currently in Brazil and have bought 1GB twice for $5 each. But now it seems like the price…
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Is it possible to receive calls from QC when abroad, with money in your wallet?I'm planing a trip to the Caribbean and I have a medical appointment by phone planned during the tr… -
New SIM card rewardHi, over a month ago I received an email saying that if I accepted to change my SIM card I could g…
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IwanIwant to change my sim card for a new one
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Is anyone having issues with LTE ?It has been 1 hour I don't have any internet on my cellphone. Does anyone has the same issue ? -
Why do my paiement is declined?I never had problems with the payment of my phone. I called mastercard and they said that everythin…
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can't pay my billi'm trying to pay my bill, but i cant. Message says credit card rejected. i spoke to my CC company …
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Calls and Data in USHi Fizz Community, I will be travelling to the US for a month (within one month billing cycle) …
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I can't add travel add-on to US, I get stuck when I press Confirm bottom.I went trough my account > manage > travel > destination > Travel add-on $8.00 > con…
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Mobile internet - MexicoMy 250 Mo mobile data roaming still not working. I'm on AT&T network, roaming mobile data enabl…
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