I have a Quebec coverage and I sent some text messages while in the US (out of my coverage zone)

Bea393740

I have an unlimited text message and call phone plan within Quebec. I do not have a travel add on. I chatted with someone at fizz but they were unable to tell me how much it would cost. I don’t think I used any data, only text messages.

elena code xzi4t

Hi @Bea393740

This depends, Fizz is a prepaid service, if you didn't have money in your Fizz's wallet and you were able to send message, Fizz will not send you any invoice

there two possibility

• An error from Fizz side
• You have an iPhone and you were in a wifi coverage

PiLaLa

For my self while out of zone i used Whatsapp instead of text message, works pretty well!

wenhan

Fizz is prepaid, so unless you had money in the wallet, it won't be able to charge you anything.

BeakBird

Enjoy it while you can.

Whizz

Hello @Bea393740 ,
Thank you for your post.

Normally, while travelling outside of the coverage zone, only incoming texts should work without funds in the wallet or a Travel Add on.

The incoming texts are free even without the options added.
Here are more details: https://fizz.ca/en/faq/abcs-fizz-mobile-services

Did you send regular texts while travelling? Maybe those were sent using an application and for that, wi-fi was requested.

If not, it was probably a system bug that allowed you to send the messages.

Rest assured, given the fact that we are a prepaid service, no extra charges will be taken.

Your understanding is highly appreciated.

Have a wonderful day.

-Lavinia, Community Moderator