Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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European texts receivedHas anyone here traveled to Europe and received texts/SMS messages with their FIZZ SIM? I don't nee… -
No incoming SMS after porting number to FizzA ticket has been created with tech support but its the third day and no recent updates. I have …
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My SIM Card is assigne to another user??I was in middle of activating until I noticed the monthly price suddenly changed. At first it w…
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Receiving texts/SMS messages in EuropeI will be traveling to Europe for a few weeks. Most banking apps and many other apps require two-f…
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Delayed SMSHi, I subscribed to Fizz a couple of weeks ago and I noticed I've been getting most texts but toda…
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When others call me they got messages say can not reach the numberMy call can not receive call, they hear “the phone is not reachable” all the time
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Are technicians serious about not being able to input the address to activate SIM?I bought a Fizz SIM card at PJC in Montrél, and when I came back home to make the activation I wasn…
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Hello, anyone having issue sending SMS with Samsung Galaxy S24?With the new Samsung S24 I cannot send SMS, but I can receive them. Anyone fixed that issue yet? Ye…
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I’m missing bonus data from sim upgradeI’m missing bonus data from sim upgrade can you please help
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eSimI recently purchased an iPhone that only supports eSIM. Can you please provide any updates or infor…
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I couldn’t get my verification codeHow do I get verification code because it says we can’t send sms to your number
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Keep stabilisation period plan or change?I have been with Fizz for almost 5 years. As I was with them before, during, and after their stabil… -
When changing mobile plan, do we lose the upgrades and perks once the new plan takes effect ?For example, I have 1 dollar rebate, and 500 MB and 250 MB additional data. Will I lose them ? Than…
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how to tranfer my sim to another companyI just moved to another company and I want to transfer my phone number
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Basically No Mobile Service in Suburban Ottawa - Half a BarI switched to Fizz in November on the advice of my son, who lives in downtown Ottawa, and who has b… -
I am going to HawaiiI am going to Hawaii in April. If I switch my service for one month to Canada and USA, will I be ab…
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Must dial TWICE t make a callAny update on why we have to dial twice in order to call a Fizz number from other providers??
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Unable to change plan?I am unable to change my mobile plan. I currently have a data-only plan, 15GB, Quebec coverage, for… -
Can I get $4 each month？My cousin recommended that I open an account with fizz because of the $4 plan, and at the time I pu…
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Can I call from the US?Hi, I have the 60 gb / month plan, with unlimited minutes and texts. This plan allows me to use my …
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Discussion was closed as soon as it became active?I posted a question about configuring APN a couple of days ago. The post needed approval so didn't…
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HiUpon application, how many days would it take to avail your services. I am planning to switch from …
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What is the average time for open tickets?I opened a ticket about my mobile bills around 3 weeks ago. I would like to know if it is normal to… -
Hi, I have phone no on other company, can I transfer the phone to your side?Hi, I have phone no on other company, can I transfer the phone to your side?
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Please help configerating Fizz APN for dataI just activated the SIM, received a text to configerate APN automatically. I clicked on the link,…
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