Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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My mobile data Internet on my cell no longer works.For the past month or so my mobile data hasn't been working. I've checked that I have data, this is… -
Samsung Note9 and LG V60 Volte compatibleI have a samsung note9 and an LGv60 that bought from videotron and they are Volte compatible but th…
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Does Fizz support eSIM?Does Fizz support eSIM?Can I use eSIM for my iPhone 13? -
Does the Canada + USA plan mean I can call US for free from Canada?Hi Does the Canada + USA plan mean I can call US for free from Canada? and call Canada from the U…
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How can i add more Data to my plan?I keep running out of data before the month ends. How do i add more?
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Just some feedback about bad support that cost me moneySupport told me to order a sim card and it turns out I didn't need one. Here's my story: I was …
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Fizz support is wasting my time !!! a dozen timesTicket #257958 Just need modify plan from 1g Quebec data + call to 1g Quebec data only. Fizz supp… -
WhatsApp "We couldn't send an SMS to your number"Hi! I have an iPhone. Afterthe iOS17 update I reset my phone and restored from backup. Since then, …
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My Volte LTE card does not workI got the new card todasy, did the activation on line using the code on the card. Rebooted the phon…
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New Volte while travellingOk so I'm currently travelling and won't be back for a few months. Up until now I've been using my…
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Bought add-on and can't receive calls. Not the inly oneHi, a Fizz admin said that my add-on doesn't work because I am in Qc coverage?? I can make calls b…
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Problem connecting to my accountEach time i try to connect to my account i get this message: We are sorry, Unexpected error when au… -
best options to keep my number alive while traveling abroadHi, I'm planning to travel abroad for a couple of months. I will purchase a local phone and data se…
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Trying to pay but cannotHello, Hope someone can help I am trying to pay, but the system only keeps reducing to a page whic…
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I can make calls but can't receive calls nor text messagesI restarted my phone I was on the 8$/month package I added 300 minutes and I can't receive calls I …
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I’ve just paid my plan and activate my SIM card, but I can’t make any calls not texting.I’ve just paid my plan and activate my SIM card, but I can’t make any calls not texting. I’ve alr…
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There is a post about me that I need deleted mods won’t delete it!There is a post about me I need it deleted it’s false information.
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Fizz 5-year anniversary - Receive 5x your data -new offer - is that true or I'm dreaming ?Is that only for new members or for existing members, too ? -
Why are discussions in the Fizz Community closed before a solution can be shared?Why are discussions in the Fizz Community closed before a solution can be shared? I started a discu… -
I ordered 3 SIM cards for my family members and was charged for 3 but only 1 SIM card shipped.How do I get my other 2 SIM cards
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Travel Add-on data - Purchase not workingHello, I am trying to buy a travel add on of data for the USA but when I confirm the purchase, it…
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Can't determine if my Samsung Galaxy A20 is VoLTE compatibleI purchased a refurbished Samsung Galaxy A20 from Fizz for my parents in December 2021 (Samsung rel…
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3 blank slots for addonhi There, login Fizz and found they gave me 3 blank slots so I can add 3 extra addon such as 500M p…
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Activation: how long does it take to get the text message from your former service provider?Is this something fairly automatic or is there a longer delay? I activated my SIM tonight and still…
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I’m trying to activate my SIM card but it says I’m already activatedSim number is ******
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