Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
-
Horrible signal receptionNot the 1st time I used videotron's infrastructure, but this has to be the worse reception I have e…
-
Why are my calls being disconnected after 13 minutes?I am having an issue with my phone giving me a three beep warning while I am in a call and at 13 mi…
-
Is service down again today?I cannot send text messages this morning again. What is going on? Making me rethink this service pr…
-
SIM card hasn't been activated yetHello, so I've been waiting for over 4 hours and my SIM card didn't get activated yet, I got an ema…
-
Communication in case of an outage?Dear Fizz, So like many people on this forum, I had a service interruption this morning for a few …
-
Both phones cannot send or receive callsIm trying to call out, saying I don't have a plan. Brother is calling me, saying my phone number is…
-
My data hasn't been workingMy data hasn't been working since this morning It's so uncomfortable. I've used it well so far, but…
-
I can’t send or receive text messages (SMS). Why?I recently activated a second mobile plan and device with Fizz, with no minutes or text or data, on…
-
SIM CARD never receivedHi, I placed an order for a new SIM card (free of charge) following an email received on Aug 20, g…
-
Internet is not working on my phoneI live in Saint-Bruno. Home internet is working but not the mobile network. For at least 2h the mob…
-
LTE not workingDear Fizz, My homepage for Fizz is not opening currently and my LTE has stopped working, last I ch…
-
How to sign in to Fizz Ext?I am in Toronto, can get sms but not send. Please help
-
USA data serviceHi! I am going to the States for a week. last time I put 10$ in my wallet for data, nothing worked.…
-
Cannot sent text messages and cannot receive callsLooks like my phone is no longer registered to Fizz as of 8am this morning
-
In need for dataHi all, I don't know what happened to my plan but since this morning I couldn't log in to my accoun…
-
LTEDoes anyone else have problem with LTE this morning. I did the re-start , did not work.
-
DataIm enable to access my data!
-
SMS not working on both of my lines this morning. is there an outage?SMS not working on both of my lines this morning. is there an outage?
-
i NEED TO TOP UP MY DATA.I CANT LOG IN TO TOP UP MY DATA
-
My service is downThe service on my cell phone is not working it is saying I don't have a plan yet I do and it's all …
-
You asked me to order a free SIM but it was never deliveredDear Fizz, You asked me to order a free SIM but it was never delivered. As far as I understand, I a…
-
Is there an Outage in Montreal, Quebec? I cannot call or text?Is there an Outage in Montreal, Quebec? I cannot call or text?
-
SIP connections blocked.When I started using Fizz modem, my SIP phone connected to the router stopped working. I tried disa…
-
Unable to make outgoing phone calls“Plan does not allow this phone call.” Seems like many folks in this forum are getting the same iss…
-
Sending SMS from abroadHello, Is it possible to send SMS to Canada while in Europe ? If so, what plan do I need to add ? I…
-
Does Fizz Even care anymoreLet me explain, I've been with fizz since the beginning, recently I google fizz VOLTE and come acro…
-
Do I have to but another sim card?Hello, i had forgotten to pay my bill, so my phone was disconnected. i paid the bill, but it keeps …
-
Make a call in USACan I use fizz to make a call in USA with the mobile plane of Canada+US?
-
Update plan before new payment cycleHi I would like to update my plan it should take effect immediately. My payment cycle renews in 6 …
-
5G NetworkDoes Fizz use 4G or 5G networks?
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.