Just Transferred my Prepaid Account Phone Number to Fizz and I can make calls but cant receive

CLAUDETTE_LOSIER_58
CLAUDETTE_LOSIER_58 Posts: 2 ✭✭
edited October 1 in My Mobile

my plan is Canada unlimited minutes unlimited text at $29.00 I can make calls but I can't receive calls it tells me that I need to buy an add-on

Best Answer

  • Whizz
    Whizz Posts: 23,506 admin
    Answer ✓

    Hello CLAUDETTE_LOSIER_58 

    Following my verification, one of my colleagues contacted you via email in order to receive the necessary details needed to open a ticket to our technical team.

    Please access your email and provide us the requested information. https://fizz.ca/en/support

    Thanks for your kind understanding and cooperation!

    Have a lovely day ahead,

    -Ingrid, Community Moderator 

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