Incoming text messages and calls from international locations while subscribing to Canada only plan

fallingukemi
fallingukemi Posts: 6 ✭✭
edited June 25 in My Mobile

Just to be sure….assuming I have a Canada only plan, can anyone confirm if the following understanding is correct:

  • I will be able to receive texts from any international number, but won't be able to reply if the number is from outside Canada
  • I will be able to receive calls form any international number but won't be able to place any calls to international numbers (outside Canada)

Thank you

Best Answer

  • elena code xzi4t
    elena code xzi4t Posts: 9,095 ✭✭
    edited June 22 Answer ✓

    Hi @fallingukemi

    1. You can receive from anyone, anywhere you are. You can send to anyone in the world if you are in Canada and you have unlimited texts
    2. If you have unlimited calls, and you are in Canada Yes

    If you don't have unlimited, the answer still stand if you have an addon or money in your wallet for Canada

    If you will be outside Canada it can be a bit different, but outside the scope of your question

Answers

  • fallingukemi
    fallingukemi Posts: 6 ✭✭

    Thank you for the prompt answer, it is noted.

  • jvh_NVPF2
    jvh_NVPF2 Posts: 983 ✭✭
    edited June 22

    You can find what you are looking for here: https://fizz.ca/en/faq/abcs-fizz-mobile-services

    Incoming texts are always free, whether you’re within your coverage area or not, and whether you opted for unlimited texts or not. 

    When you are within your coverage area:
    • all text messages you send are included, whatever their destination is.
    Calling within your coverage area:
    • When you are in your coverage area, any call you receive, even
      those coming from abroad, are considered and billed as a local call.
    Calling abroad (from your coverage area):
    • To check rates, log into your Fizz account. Under your mobile plan, click on Manage / Add-on, and enter the country where you’d like to call. 

  • fallingukemi
    fallingukemi Posts: 6 ✭✭

    Thank you, noted.

  • Doomdrou
    Doomdrou Posts: 1,386 ✭✭
    edited June 25

    • Everything should work as expected. Look at my next post (this one had many errors, but I couldn’t delete it)
  • Doomdrou
    Doomdrou Posts: 1,386 ✭✭

    Hi!

    You will be able to receive international texts and you will be able to reply and send texts to anywhere in the world if you are physically in Canada

    You will be able to receive incoming international calls, but you can’t call international numbers, unless you buy an extra to call in a foreign country.

    Hope this helps!

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