Can I install and use WhatsApp on my i-phone 13?

Bob_TO

When I attempt to activate "WhatsApp", I am prompted for a an activation code that WhatsApp claims they sent to an i-message to my phone, but it never arrives. It is as if the Fizz parameters block the message. I went to the Apple store and upgraded my phone and installed my Fizz sim card. The Apple technical staff attempted to activate WhatsApp and it failed fro them. They said talk to Fizz.

elena code xzi4t

Hi @Bob_TO

did you try to disable the iMessage?

Did you port the number recently?

You can always contact the support, https://fizz.ca/en/support , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

Step_WYQMY

I would say its possible but complicated being and Android user! Not really into Apple things even recongnizing that its a very good products. In my way just find it too complicated with the app store itunes and all of this.. Surely some Apple people gonna help tou

wenhan

Is there an option to do the verification code for whatsapp using a call instead? IIRC, when I reinstalled WhatsApp it showed both sms and call as the options.

Mark123_2024

https://forum.fizz.ca/en/discussion/comment/6858046#Comment_6858046

You can try to activate the account with the sim on a different phone.

If not you can always contact the support team.

Whizz

Hello @Bob_TO

Could you please try activating it from a different phone ? Also, try disabling iMessage and then enabling it back.

If the issue still persists, feel free to contact us directly⚡️ https://fizz.ca/en/support

Thanks for your kind understanding!😀

Have a good rest,💚

-Ingrid, Community Moderator