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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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canada usa packageI have change my cell for canada usa package but I am still in canada and I can't call my home phon… -
Not getting all Group SMS messagesThis issue is still ongoing. It has not been resolved. and it is not an RCS issue. It's been workin…
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Please work improving the Fizz App, its very slow and non-user friendlyCant find where to post feedback..... Was trying to add minutes and took me about 5 mins to finally… -
Can I modify my mobile plan while I pay for a phone with PayBright ?Hello everyone ! I'd like to order a new SIM card and a new phone so I could pay 15$/month for 24 m…
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Activation with my current numberHello. I bought a phone and a card sim with fizz but I have my current number with other phone prov…
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If I buy a preloved phone with my plan and want to cancel later, What happens?Question says it. I get a phone with the plan but im not happy with the coverage and I cancel, what…
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Not getting all Group SMS messagesHi I'm part of a Group SMS with family members, and I noticed that I'm not getting all the SMS mess…
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Not receiving any SMS from anyoneLast SMS received on Dec 24th, but only noticed yesterday as I'm back to work. I'm not able to rece…
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How do I set up My voice mail? I could Not set up My voice mail . It says Service unavailable.How do I set up My voicemail? Everytime I tried to set up it always says Service unavailable .
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Data giftingI tired to gift data to one of my friends but it doesn’t work because he doesn’t have any data . Is?
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I have issue on my mobile dataMy account shows that I have plenty data left but my phone can't use. My phone shows fizz's LTE sig…
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Free month on mobile plan still says pending after a month and I still got charged...Hey, I started a mobile plan on Dec 4th 2022 and activated a "1 month free mobile plan" …
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RCS with Samsung Messages not workingHello, Does anyone know how to activate RCS (chat feature) on Samsung Messages? I have a Galaxy S10… -
Porting old phone number back to Fizz with a new accountHi everyone, My friend was a Fizz mobile customer until he was lured by Fido deal and transfer his …
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United statesMerry Christmas, I am currently looking to change my coverage to Canada / US. I will be travellin…
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When will the $100 bonus referral end?I can't find the end date for the $100 bonus. Could someone advise? -
Thoughts on cellphone internet vs other brands?Is it as effective as fido for example?
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Travel add-on costHi, Where can I look to see how much the mobile add-on costs depending on the destination? Thanks, …
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Referral codei ordered a fizz phone for my daughter and a chip using my account but how do I use the referral co…
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Why is it so complicated to buy travel add on?I went to the travel add on sub-menu, it tells the price BUT I couldn't biy, I had to go to a compl…
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Can Lucky mobile phone numbers be transfered to Fizz?I've being trying to activate my new SIM card with my old phone number from Lucky mobile and I can'…
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Active 1 month free but...They still charged my credit card for this month ? So how does that work actually ?
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Hi, I bought 1GB of international add-ons twice, does that mean I have 2GB now ?Also I put 50$ of funds in my wallet and it lasted few days do u know why? Thank you
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Can't receive text SMS, can receive GIFs, can send, receive from other people.So there's this one person, I can't receive their text SMS, but I can receive their animated GIFs, …
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unknown payment charged to my credit cardHi I noticed that a payment of $75 was charged to my credit card today from Fizz and I have no idea…
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need to contact an employee about fraudulent transaction on cc from fizzHi An amount of $75 was taken from my cc today from Fizz and it is not in my transactions history …
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Will my upgrades remain if I change my plan?Will my upgrades remain if I change my plan?
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Hi, didn't receive my sim card and was sent back to fizz, how can i get another one?Hi, didn't receive my sim card and was sent back to fizz, how can i get another one?
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Can I activate a new account and earn referral with a deactivated old SIM card?Can I activate a new account and earn referral with a deactivated old SIM card?
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transfer my videotron number to fizzHello When i try to transfer my videotron number to fizz i always get the "there has been an e…
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