This is outside our coverage area

ThaDraGun
ThaDraGun Posts: 2 ✭✭
edited July 16 in My Mobile
I just found out about Fizz. I tried searching my address to see if it's available in my area and it says:

"This is outside our coverage area."

However, the map is all green which says it is a subscription area.

Im currently in Kingston, Ontario. And have freedom mobile.

I don't know if I can signup or I can't.

Best Answer

  • Whizz
    Whizz Posts: 23,503 admin
    Answer ✓

    Hello ThaDraGun  ,

    Sorry to hear about the issue.

    Please reach our customer service : https://fizz.ca/en/support for further investigations.

    There might be an issue on the account but we need you to reach the customer service as they need to ask a few additional questions.

    Thank you for your understanding.
    Have a good one,
    -Raul, Community Moderator

Answers

  • Oli 64JKA
    Oli 64JKA Posts: 6,614 ✭✭

    You can contact support maybe they will be able to manualy activate your account Since you are clearly in the coverage area but the activation doesnt work

  • BradDoell
    BradDoell Posts: 220 ✭✭

    before you sign up, don’t forget to get a referral code to get a 25.00 credit.

This discussion has been closed.

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