Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Bought add-on and can't receive calls. Not the inly oneHi, a Fizz admin said that my add-on doesn't work because I am in Qc coverage?? I can make calls b… -
Problem connecting to my accountEach time i try to connect to my account i get this message: We are sorry, Unexpected error when au… -
best options to keep my number alive while traveling abroadHi, I'm planning to travel abroad for a couple of months. I will purchase a local phone and data se…
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Trying to pay but cannotHello, Hope someone can help I am trying to pay, but the system only keeps reducing to a page whic…
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I can make calls but can't receive calls nor text messagesI restarted my phone I was on the 8$/month package I added 300 minutes and I can't receive calls I …
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I’ve just paid my plan and activate my SIM card, but I can’t make any calls not texting.I’ve just paid my plan and activate my SIM card, but I can’t make any calls not texting. I’ve alr…
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There is a post about me that I need deleted mods won’t delete it!There is a post about me I need it deleted it’s false information.
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Fizz 5-year anniversary - Receive 5x your data -new offer - is that true or I'm dreaming ?Is that only for new members or for existing members, too ? -
Why are discussions in the Fizz Community closed before a solution can be shared?Why are discussions in the Fizz Community closed before a solution can be shared? I started a discu… -
I ordered 3 SIM cards for my family members and was charged for 3 but only 1 SIM card shipped.How do I get my other 2 SIM cards
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Travel Add-on data - Purchase not workingHello, I am trying to buy a travel add on of data for the USA but when I confirm the purchase, it…
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Can't determine if my Samsung Galaxy A20 is VoLTE compatibleI purchased a refurbished Samsung Galaxy A20 from Fizz for my parents in December 2021 (Samsung rel…
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3 blank slots for addonhi There, login Fizz and found they gave me 3 blank slots so I can add 3 extra addon such as 500M p…
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Activation: how long does it take to get the text message from your former service provider?Is this something fairly automatic or is there a longer delay? I activated my SIM tonight and still…
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I’m trying to activate my SIM card but it says I’m already activatedSim number is ******
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Whre do i writhe the puk code ?I have the PUK code that Fizz gave me. Now can you tel me where on my phone do i entre that code
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Volte keeps flickeringSince I changed my SIM card to one compatible with the Volte, my connection to the LTE network has …
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Une nouvelle carte SIM GRATUITE compatible avec la VoLTE vous attendI received an email from Fizz stating that I need to request a new SIM card that is compatible with… -
Is any Fizz outage re. mobile data display today,Oct. 12th,2023,shows 0GB instead of 7GB, please ?Today, Oct. 12th , Thursday ... when I logged into my Fizz account, regarding my mobile shows : &qu…
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Transfer my numberHi, i want to transfer my number to a another company
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WHen I,ll be refunded?I moved to another company before my next payment was made in fizz and fizz charged me the next mon…
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Conditional call forwarding not working with VoLTE SIM & VoLTE enabled phoneI've used conditional call forwarding (forward if busy, no answer, unavailable) for the last two ye… -
Why does my phone keep switching from lte to lte+Why doesn't it stay on lte+
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Problem when attempting to change addressHello, I try to change my address under "My plans => Manage my plan => Moving". Whe…
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Phone not connecting to LTE (data not working on 3G).Last night, my phone stopped connecting to LTE. It says it is connected to 3G—but I cannot use my d…
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