Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Transactoin PDF Invoice is not formatted correctly on chromeDownloading a transaction invoice into PDF produces a wrongly formatted PDF. Text is not properly a… -
Can't make local callsI have an Ottawa 343 area code, but recently can't call 613 Ottawa area code yet I can call 514 Mon…
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Activation: how long does it take to get the text message from your former service provider?Is this something fairly automatic or is there a longer delay? I activated my SIM this morning, it …
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VoLTE in Florida?My parents are leaving for florida next month. I'm going to change their plan to US+Canada. I know … -
why is fizz not connecting to any of the mobile telecomes in saudi arabia?Does fizz not have any relationship with any of the saudi arabia's telecom towers? it was working f…
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When will wifi calling be available with Fizz ?Does anyone know when the option for wifi calling will be available with fizz ?
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I received my sim card and activated it 4 days ago and the number transfer is still pending.I have never received a texto from my actual phone company, confirming the transfering of my phone …
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Can’t receive text messages, but I can send them.Can’t receive text messages, but I can send them
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Did not receive the SIM card?Hi I ordered my SIM card on 3rd, Jan. 2023 but didn’t receive yet. Order # 7087587522 date 03.01.2…
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eSIM support for 2023?Hello, I would like to get an eSIM for a second line with fizz, any updates you could share on when…
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Received fraud texto after sharing my phone number to a person impersonating my bossHi, I just share my phone number to a person I though was my boss but was a fraud. What do I do?
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Why can’t I access my voicemail?Hello, I have visual voicemail and I’m currently out of the country. I am in the USA. I have a data…
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Child all grown upSo I read the article https://fizz.ca/en/faq/it-possible-transfer-my-plan-another-account But the f…
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I have setup two plans with 2 different numbers in error.Because of this error, I cannot logout of my wife's account. Can you please help me to fix this. I…
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spam callsI keep receiving scam text messaging following a call every hour at on the dot like 1 am, 2 am 3 a…
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Setting up mobile data (APN) on Phosh / Pinephone / PostmarketOSI'm not specifically using the Pinephone, but a Moto G4 Play with PostmarketOS and Phosh. It's basi…
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Not delivered sim cardI have ordered my sim card and now it says "It is delivered.". However, I do not have it …
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Managing plan price changeHi, I change my mobile phone plan from $45/15 GB to $45/20 GB during black friday But I check my pl…
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When is the end day of referal bonus 100$ that started in December 2022Hi, I got an email from Fizz about new referal bonus 100$ on december 21, 2023. My family member o…
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upgradehow can I upgrade with points quickly
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Activation and transferI tried to activate yesterday and provided my IMEI code and phone number and did the transfer reque…
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Can I used the ordered sim card for another number?Hello, my husband and I, we are both using Fizz Mobile. He lost his sim card. Yesterday, he ordered…
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Is Fizz plan increased ?Is Fizz plan increased?
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How to track sim card shipping?I have ordered my sim card, but not able to track where it is. Is there a way to check on Fizz acco…
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Can we use the ordered sim card for another number?Hello, my husband and I, we are both using Fizz Mobile. He lost his sim card. Yesterday, he ordered…
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One day after the activation, i have no signal on my phoneThe activation is completed. The transfer number was complete. But i have no signal and i don't kno…
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VoLTE and VoWiFi in the US?Hi: I understand Fizz is finally rolling out VoLTE for new users. And that this will allow the serv…
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Did you get the badge called "HERO" ?Seems like I am a Hero now based on the new badge received. Did you get one? If not, is it time to …
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canada usa packageI have change my cell for canada usa package but I am still in canada and I can't call my home phon…
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