With the unlimited data for 24 hours perk is the data Canada wide, or does it depend on your accoun?

Starhopper
Starhopper Posts: 4 ✭✭
edited July 27 in My Mobile

I have the unlimited Quebec wide calling plan and I will be travelling in Ontario. Last year, I bought a block of Canada wide data travel add on and it did not work. I was wondering if I could use this perk.

Best Answers

  • elena code xzi4t
    elena code xzi4t Posts: 8,440 ✭✭
    Answer ✓

    it depends from your account

  • Whizz
    Whizz Posts: 23,047 admin
    Answer ✓

    Hello Starhopper,
    I would like to inform you that once you activate a perk for unlimited data that perk can be used in the coverage zone that your plan has.
    I have verified your account and I was able to see that your plan coverage is Quebec.
    Therefore the data by using that perk will only work in this region.
    If you are travelling in Canada you have the option to buy an travel add on for data or add funds into your Fizz Wallet.
    Here is an FAQ about this https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-options
    I will close this thread.
    I hope you a great day.
    -Mihai, Community Moderator  

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 8,440 ✭✭

    @Starhopper

    Latterly some member reported that they were able to use the data and calls also in Ontario with a Québec coverage, probably a bug or a gift from Fizz. You can always try to enable the data roaming

This discussion has been closed.

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