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Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Accumulated rolloverA Fizz text I received states I accumulated rollover that will apply during my next usage cycle, do… -
Does Fizz work outside of Canada?I have recently moved my whole family to Fizz. We usually travel to Europe and was wondering if Fiz…
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Follow up to previous post re: Data Gifting without a data planTL:DR--no, you cannot receive gifted data if you do not have a data plan, even though Whizz said yo…
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Why can’t I make phone calls from Florida although I have the Canada USA package?Why can’t I make phone calls from Florida although I have the Canada USA package?
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Has anyone ever had problems porting a Rogers number to Fizz?I was trying to port over one of our Rogers numbers to Fizz, but always came up with an error durin…
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Transferring phone number from VirginGood Morning, 1) I would like to port my phone number from virgin mobile canada to fizz. 2) I wo…
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wallet suspendI have money in the wallet for my kids. I want to suspend the wallet until they ask me to open it, … -
I have a Quebec plan (rather than a Canada wide). Can I receive calls from outside the province?Also, are text messages limited to Quebec only?
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Does fizz allow for mobile data hotspottingCan I use my phone as a hotspot? I'm wondering before I switch over :)
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Unsubscribe from a planI was considering unsubscribing since I have to accumulate enough funds for another month of a Fizz…
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Activation not workingI am trying to transfer my phone number and I picked a plan, entered all the necessary info, IMEI, …
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Checking phone messagesHow can I check my phone messages in an area where there is no data service?
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I don't receive SMS from International - MexicoHello, At the top of my plan, I subscribed to a travel Add-on for data. This is working, but imposs…
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Data not working for almost 2 weeks now-FIZZ Closed my post BEFORE RESOLUTIONThis is very interesting...I have received no resolution to my problems with accessing my data YET …
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Give me a HUMAN agentWHERE IS LIVE CHAT? Can't find it again. I bought a NEW SIM for nearly $20 bucks and I need to MOVE…
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Data not working for almost 2 weeks nowHi Not sure if anyone can help me. I have been bringing this problem up to FIzz and I have tickets…
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Does anybody have VOLTE working on a phone that is NOT certified?I am curious if non-certified devices will be blocked OR if it's just not guaranteed to work. https… -
Signup DelayHi, I am in a peculiar situation: I'm leaving for another city today and would like to activate fiz…
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What details about Fizz's mobile service do you wish you had known?Hey there fellow customers, I keep getting screwed over by weird details about Fizz's account manag…
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Anyone else never got a 3$ off perk?DOES IT EXIST???
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Quebec Coverage, use data and calls in TorontoDear Fizz Community, I am travelling to Toronto for a few days, I currently have the Quebec Cover…
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How to fix error 38 when sending SMS to iPhone users?I have a new Pixel 6a and texting was fine out of the box. For the past two days, incoming and outg…
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Dominican RepublicHi All, Just to let you know that an agent advised me that I would have coverage with my Canada US…
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LTE on iPhone 12 mini in OntarioI just moved from Montreal to Toronto, I have the coverage for Canada in my plan and the latest VoL… -
Is VOLTE working for calls/texts in USA if you have new SIM cardMy partner and I have been waiting for the emails to order our new SIM cards forever (it seems). W…
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Ticket # 217549Hello, This ticket is no longer required as I have found the answer to the issue today on Chat and …
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Calls in US With VoLTE SIMI upgraded my SIM card to the new VoLTE one and checked that I have a compatible phone. That seems …
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Voicemail does not work (Unrecognized Phone Number)Hello, I try to access my voicemail directly from my phone notifications (the 5146470999 number) bu…
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Traveling to Venezuela. Having the Quebec PlanHi, Planning to travel to Venezuela. I have the Quebec plan. Seems like the only option we have is …
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Fastest way to earn Fizz points?I really want to know how to earn Fizz points fast and get to level 5 so that I can add a 3rd upgra…
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