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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Extensive stay in the usHello! My son has a Canada +US plan and he will be staying in the US for 5 months. Is the 3 month … -
Just bought a mobile phone from fizzI bought a mobile phone from fizz, but I wrote my address wrong. Now the package has to be returned…
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My iMessage and FaceTime isn’t workingI went through probably 100apple and fizz representative each more useless then the last I honestly…
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Quebec Region coverage option missingtrying to upgrade my 1G plan to 3G but I can only choose Canada or Canada-US coverage. Quebec Regi…
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UnsubscribeHow do I reverse unsubscribe and delete payment methods so I can add new card
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Will my data roll over if I change my plan to 0 data?Hi, I'm planning to switch my phone plan to 0 data next month. I know that you cannot receive data … -
I placed an order for the new sim card on Oct 3 and still nothing. Is this normal?I placed an order for the new sim card on Oct 3 and still nothing. Is this normal?
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Why 'No service', or 'emergency calls only' whine in US?My wallet was full; texting eventually would go thru, by T-Mobile. This happened at the Tampa airpo…
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VoLTE compatible SIM card never receivedHello A month ago I requested a SIM card for both numbers that I have with Fizz. So far I only rece…
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Can't make call to a certain numberBefore, when I called my garage, everything was normal. However, at some point, I'm not sure when, …
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Canceling a number without closing the account ?There are currently two phone numbers in my account. Can I cancel one number without closing the ac…
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I want to refund this transaction cause I’m not gonna use the plan !!I didn’t want to renew my monthly membership cause I’m leaving the country today and the plan ends
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VoLTE SIM text message issue Samsung Galaxy S21 Ultra 5GSince receiving the Fizz VoLTE SIM card, my wife is unable to send or receive text messages on her …
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Internation calling package removed due to Zone change?Same package cost more for less minutes now. Also, this was removed in the middle of the month. An…
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if i have second lineHi, I am wondering if i have second phone number with Fizz, can I apply it the same peeks or upgrad… -
Addressing Security Concerns:Enhancing Protection at Fizzcouldn't find any information on the website about setting up two-factor authentication (2FA) to ma…
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Unable to send texts while in UKI added money to my wallet before leaving as well as purchased travel data. Travel data works fine.… -
New phone - how to add it to "My phones" screenJust bought a new phone, transfered the sim no problem but on the "My phones" screen in m… -
How do I set up my plan to activate Roaming in PeruI do not know how to allow to make/receive calls while in Peru
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How will Fizz resolve broken voLTE SIM?8 days ago Fizz sent me a voLTE SIM card to replace my outdated SIM card. I followed the transfer p…
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How to setup call forwarding to my home phone?Hi everyone, I’m not subscribing the voicemail with Fizz but I have a home line with voicemail box.…
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Really Fizz! You retired my international callsHi, Today, I was not able to use international calls. I went to check my plan, and I noticed that t… -
My mobile data Internet on my cell no longer works.For the past month or so my mobile data hasn't been working. I've checked that I have data, this is…
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Samsung Note9 and LG V60 Volte compatibleI have a samsung note9 and an LGv60 that bought from videotron and they are Volte compatible but th…
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Does Fizz support eSIM?Does Fizz support eSIM?Can I use eSIM for my iPhone 13?
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