Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Very slow internet for 4 hours now.I am facing super slow internet in my home for almost 4 hours now, i have tried whatsapp messaging,… -
Can not make a call form quebec to anther provinceI have Canada coverage plan, when I try to call a number in New Brunswick, I get a message saying t…
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cards expired problemPlease HELP, When i try to activate my sim cards, i'm stuck. It said that all my cards are …
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When travelling to the US, is it better to pay a month Canada/US coverage, or just get an Add On?I will only be there for a long weekend, and will mostly use data.
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Samsung A54 unable to connect to network.Hello, Yesterday I ported my phone number to Fizz. I went through the activation procedure and re…
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Using Vanilla cardHi everyone, got my sim card and trying to activate but when I get to the payment section, it won&#… -
Credit card expiredHello, I am trying to active a new sim, but at payment method stage, fizz told me my credit card…
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International call included in my plan, but I can't make a call.Hi, I am a new customer and just open the plan with 1000 min international calls to China. However,…
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Unable to access dataIn my account on the fizz website, it says I have 15GB of data I can still use (0MB used). Yet, on …
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No Mobile Internet Detected on Xiaomi Redmi Note 12s phoneHi everyone, I activated the Fizz sim card today. My coverage is in Toronto, Ontario. Followed …
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No Mobile Internet Detected on Xiaomi Redmi Note 12s phoneHi everyone, I activated the Fizz sim card today. My coverage is in Toronto, Ontario. Followed …
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Roaming to KoreaHello, I am planning to travel to Korea for about 11 months next year. If I use the pay as you go…
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Roaming to the US for two days from quebec - please hlpe clarifyHi I'm going to the states for two days I have $16 in my wallet and it seems that I cannot do …
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Poor and non existent service during the power outI live in south shore and the power was out for 18 hours for thousands of homes. During this period…
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Data roaming: validityGood morning. I just purchased fizz data package for travel. My understanding is that it will be …
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Data usage in the US?Hi all 👋 Brand new Fizz user here. I live in Ontario normally, but I am currently in the US. I …
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Points for gifting past 25?I know you get points for gifting data, but there isn’t a badge past 25 donations. I’m confused,… -
Can I drop off a phone I don't want instead of sending it back?I also received a free SIM card with it. Do i have to return it as well? Thanks -
I ordered a sim card more than 5 working days ago and it still hasn't been delivered.Support doesn't help at all, which is why I'm turning to this forum!
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Travel and RoamingI'm leaving Canada and will be transiting through South Korea for a few hours. Will there be a…
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chatchat with support
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VoLTE not working on Galaxy s10I recently switched my father over to Fizz but unfortunately VoLTE is not working on his Galaxy S10…
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Contacting supportI cannot contact support, non of links are working
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Is the Fizz Wallet available in Ontario?I am living in Ontario, south of Toronto. If possible I want to remove the unlimited minutes from m… -
I can't activate my SIM card - It says all my credit cards are expired when they aren'tI cant find anyway around completing the activation of my new sim card and transferring my line. I …
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