Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Unstable data connection after switching to VoLTE simHello everyone, yesterday I received and promptly activated my new VoLTE compatible sim card howeve… -
phone connexionWhere I can advise you that my phone has no connexion -
phone number porting issuesHi all, Currently trying to port a Toronto 647 number, and I'm having an error prompt upon enterin…
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It's Spring! Where is VOLTE? My partner and I NEED this for our USA tripCome on FIZZ, what on earth is taking so long? How hard can it be to implement VOLTE for your dedi…
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Sim card not shipped after 2 weeksI order x2 sim cards on march 9th. It is now march 23rd and haven't received a shipping number, whi…
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I want to activate a new SIM card for a number that was blockedI want to activate a new SIM card for a number that was blocked because the phone was stolen
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Using your fizz phone outside CanadaI understand that I cannot make voice calls on a fizz phone/plan whilst travelling to the UK. Howev…
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Visual voicemail not available because it was made for an older version of Android.Hi, Basically the title. I have a Pixel 4a (not the 5G version), it is currently running on Android…
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Activate SIM card to a specific dateHello there. I would like to activate my SIM now and pay from April 1rst is it possible? Or if I ac…
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Messaging via MMSI noticed when I was not able to send an SMS message how I could 'switch to MMS' and my messages wo…
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Can call forwarding be set when not on network?Hi guys, I have the Canada + USA plan and am currently in the USA (so not on the Fizz network). I n…
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VOLTE networkSo i just check my sim card and it does have the red lighting bolt ⚡️ on it. I checked my phone mod…
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Can the fizz plan be used on ipadHi guys, I have an ipad that uses a sim card. Would the fizz plan work if i only subscribe to a da…
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Data upgrades still working after removing data from my plan?Hello everyone, I searched the hub and saw this question has been asked a long time ago so I wanted…
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Number transfer impossibility and terrible customer serviceHi, I want to share my terrible experience with Fizz. I first wanted to join Fizz because the USA-C…
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Transferring from Videotron to FizzHello, I tried to transfer from Videotron to Fizz yesterday on two phone, first one worked, second …
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US DATAHello, I would like to sign up with Fizz does their data work in the US too? I’m from Montreal.
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Activation optionHello! I am currently with Telus, and I saw the offer of 36$CAD/month for 12 G of data. I would lik…
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How do I know I'm on VoLTE networkJust wondering. I have a 5G ready phone and it shows LTE+ when i have my mobile network on. Does it…
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Cannot enable VoLTE on Note 10+ with FizzHello Currently on vacation in Florida. I am coming from Fido. With Fido sim in my phone, I had the…
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Fizz has the worst customer serviceopened a support ticket 3 months ago and still no response or updates from them. Their agents just …
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Data Roaming Not Working USAI have a Canada/USA coverage plan, however after arriving in the USA today, cellular data is not wo…
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Trip to the USHi, I have to go to the US for a week in March (12-17). My current plan is Qc+Can. My billing date …
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How to know if my SIM is correctly activate?I have difficulty to see the reward program that is supposed to be attached to my account. -
Is sim activation date when you initiate the number transfer or when the service is activated?Fizz missed up with my previous carrier to port my number and the transfer to fizz happened only 7 …
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Long-distance call disabledMy plan currently includes all of my region and country, which is Canada, although I am still unabl…
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Change my planWhen I joined the fizz, my plan is 30 mbps, every month is $40, right now it changed to $35 per mon…
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Unable to receive 2 factor authentication SMSI travelled to France and opened a local bank account. I provided my Fizz Canadian phone number for…
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Data transfertHi, Can I share data to a Fizz user without data in their plan ( only phone and texto) Thank
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Imei notificationI have contacted support and after resetting the system 2X the problen still exists on the website …
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