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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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upload speeds in yeg sure are uh... somethingBeen in the beta for a month or so and they just switched me off the ext network this last week. Th… -
Youtube Kids not working on mobile data (Vancouver, BC)Youtube Kids not working on mobile data (Vancouver, BC), my kid can't watch youtube kids, it says …
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Why I can't transfert my numHi, I can't transfert, my number:
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Data disappeared from my account + can't receive gifted dataHi community, All my data was used up on a single day when I was home! My phone indicates that I o…
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Change number after activationHow can I change my number from roger to fizz after activating fizz SIM card and getting fizz numbe…
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My sim code isn’t workingIt says a member already has this code but that’s me. I can’t put in my phone number now :(
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Will my rollover data follow when switching from a Canada plan to a Canada us plan?Will my rollover data follow from Canada to Canada us plan?
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European texts receivedHas anyone here traveled to Europe and received texts/SMS messages with their FIZZ SIM? I don't nee…
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No incoming SMS after porting number to FizzA ticket has been created with tech support but its the third day and no recent updates. I have …
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My SIM Card is assigne to another user??I was in middle of activating until I noticed the monthly price suddenly changed. At first it w…
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Receiving texts/SMS messages in EuropeI will be traveling to Europe for a few weeks. Most banking apps and many other apps require two-f…
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Delayed SMSHi, I subscribed to Fizz a couple of weeks ago and I noticed I've been getting most texts but toda…
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When others call me they got messages say can not reach the numberMy call can not receive call, they hear “the phone is not reachable” all the time
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Are technicians serious about not being able to input the address to activate SIM?I bought a Fizz SIM card at PJC in Montrél, and when I came back home to make the activation I wasn…
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Hello, anyone having issue sending SMS with Samsung Galaxy S24?With the new Samsung S24 I cannot send SMS, but I can receive them. Anyone fixed that issue yet? Ye…
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I’m missing bonus data from sim upgradeI’m missing bonus data from sim upgrade can you please help
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eSimI recently purchased an iPhone that only supports eSIM. Can you please provide any updates or infor…
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I couldn’t get my verification codeHow do I get verification code because it says we can’t send sms to your number
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Keep stabilisation period plan or change?I have been with Fizz for almost 5 years. As I was with them before, during, and after their stabil… -
When changing mobile plan, do we lose the upgrades and perks once the new plan takes effect ?For example, I have 1 dollar rebate, and 500 MB and 250 MB additional data. Will I lose them ? Than…
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how to tranfer my sim to another companyI just moved to another company and I want to transfer my phone number
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Basically No Mobile Service in Suburban Ottawa - Half a BarI switched to Fizz in November on the advice of my son, who lives in downtown Ottawa, and who has b… -
I am going to HawaiiI am going to Hawaii in April. If I switch my service for one month to Canada and USA, will I be ab…
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Must dial TWICE t make a callAny update on why we have to dial twice in order to call a Fizz number from other providers??
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Unable to change plan?I am unable to change my mobile plan. I currently have a data-only plan, 15GB, Quebec coverage, for…
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