PIN for voicemail?

Humf
Humf Posts: 2
edited November 10 in My Mobile
how can I set up my own PIN for voicemail?

Best Answer

  • elena code xzi4t
    elena code xzi4t Posts: 8,401 ✭✭
    Answer ✓

    Hi @Humf

    From the guide https://fizz.ca/en/faq/how-do-i-set-up-my-voicemail

    The PIN (customize, reset or deactivate)

    Reminder: Once the voicemail option is added to your plan, it’ll be activated come the following payment cycle.  

     

    As soon as your voicemail is activated, you’ll receive an access code (PIN) by text. Use this PIN to access your voicemail the first time and personalize it afterwards for security reasons.  

     

    To customize or reset your PIN: 

    Follow the instructions in your voicemail or do it from your Fizz account under My Plans > Manage My Plan > Advanced Parameters > PIN to Access Your Voicemail.

     

    Important: Unsafe combinations such as 1234 or 8888 will be rejected. 

    ​​​​During the 108-hour (4.5-day) freeze period before the end of your payment cycle, no changes can be made to your PIN. You will have to wait until the next payment cycle.

     

    Good to know: If you have a pending plan change, you won't be able to change your PIN until your new plan is active. 

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