Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
-
I bought an add on of 1 GB $13.80 for travel to France is not activatedI am presently in France, I bought my travel add on on June 21 before my departure and unless I am… -
iphone voicemailhow to activate voice mail on my iphone
-
Sim card activationI mistakenly pressed activate my Sim card. It has already been activated for the 5G network I rece…
-
Setting MessageI have a text message on my phone which appeared to me, it is from Fizz and it says 'Setting Messag…
-
roamingHi I'm leaving for 2 weeks in vacation in France, can i use the regular data that i'm using in Mon…
-
Interrupted during activation of new SIM card - unable to enter activation codeI was interrupted during the activation of a new SIM card and didn’t enter the activation code prop…
-
Poor quality SIM cardI received my new SIM card today although it is rough around the edges and of a poorer quality than…
-
Add-on data much more expensiveWhy add-on data is much more expensive than plan data, 1G=12$, but for 20G plan, minutes+texts+voic…
-
-
Unstable LTE since SIM swapHi, I swapped my SIM card because of an upcoming trip to the USA. Calls and texts work well, but th…
-
Problem with my sim cardHello, I activated my SIM card around 7:20pm tonight and it still doesn’t have service on my phone …
-
just got my VoLTE sim card, error while activating iterror messages shows 'activation code already associated with another user', but I got it in the ma…
-
what happens to the remaining data after unsubscribingmy stay in Canada is a bit longer than a month, can i use the remaining data beyond 30 days even af…
-
Group texting with Fizz - is it allowed??Can I add atleast 2 numbers in a group text at the same time? yes or no, i am not getting a clear …
-
Can I keep my current perks while change to different number?I had many perks in Fizz account. Only want change my number to a different Montreal number (curr…
-
Blocked SIM and cannot even access with PUKI followed the instructions generously offered to me on my last discussion "Missing Data"…
-
Sim Activation Nightmare - Solution to propose?Phone was stolen, de-activated account and sim before ordering new one. Then followed activation st…
-
No internet over 3G or LTE.Apparently my wife's iPhone has always been this way, but she has no internet connection off WiFi. …
-
Missing dataHello, it is only my second month using my Fizz phone plan. The first month went smoothly with no i…
-
Travel add on page is not workingI have been travelling through singapore and Japan- I have purchased data twice and I need to purch…
-
I have two phones on the same account and I can not easily transfer data (I have to type the phone)I have two phones on the same account and I can not easily transfer data (I have to type the phone … -
Ticket for reimbursementI opened a ticket for reimbursement for the days I had no Internet, but it seems the customer servi…
-
No data After replacing my sim card for a VoLTE oneI have two ticket open ...it's been two week. My job don't want to give me delivery because i real…
-
Why can't I receive or send photos by SMS anymore?Hey, I used to be able to send photos and long messages by SMS but suddenly it always sends back an…
-
Trying to set up Voice MailI'm trying to set up my voice mail. When I enter my telephone number as requested it doesn't see t…
-
Pending ReactivationMy account was suspended for a few hours, then I paid my phone my bill. I got the confirmation that…
-
How to suspend temporarily my mobile plan during July?Hello, this summer I am going away for vacations outside Canada and USA, I'd like to stop paying mi…
-
VoLTE functionality missing after LTE migration???So after i received this email. I no longer have VoLTE option on my S21 Ultra and the LTE speeds ha…
-
my data has not been working for a weekmy data has not been working for a week and i have 3.91 gb left something is wrong
-
Change of plan before next payment cycle?My next payment cycle is on 7th of July I have just made plan to go to USA on 1st July and come bac…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.