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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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My Mobile apps is saying application not supportedI am new user to fizz and My Mobile apps is saying application not supported while trying to activ… -
Points decreasedThis Monday, I had 14,020 pts. But now, the pts have decreased, how is this possible? Today, I hav… -
New Sim card activationHello, I've just received my new Sim card today. I am not able to access my data. It says, Sim 1 no…
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Rollover data Quebec to canadaRight now I have the Quebec plan and some rollover data soon. If I change my plan to Canada, will m…
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problem in switching to VoLTEHello, I am currently making a switch to VoLTE. I am currently in step 2 of the protocol, where I h…
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Call fowarding no longer works in my Xioami mi 10 ultraHi, Call fowarding no longer works in my Xioami mi 10 ultra. It used to work no issue but since VOL… -
I was charge for mobile activationOn may 30, 2023 I was charge $49.97 for service not render, can I get my refund
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Poor supportWell, here I am, a month into trying to have my daughter's phone number ported over to Fizz and no …
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Gifting impossibleHi, The system doesn't recognize the person in my gifting page despite it is in my friend's list. I…
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My VolTE card does not work.I have a Samsung Galaxy Note 9. Is it compatible with VoLTE or will I have to quit Fizz and find a…
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Phone changeMy wife gave me her old phone and I putted my sim card in it. How can I change my phone in my accou…
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USA travelHello If I change from the Canada plan to include USA, do I lose the GBs I currently have? It's for…
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VOLTE sim card locations?Hi, where can you get the NEW VOLTE sim cards that we need? Do all locations now have the NEW sim c…
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New VOlte sim and old phoneI received my new VOlte sim card but my phone is not compatible. Until when do I have to activate m…
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Did not recieved my sim cardHi! 5th July, I ordered my new sim card for the volte and I never recieved it. I am trying to spea…
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what's going on with Fizz in 2023 ?My VoLTE migration is a mess and doesn't work. The new VoLTE card hasn't changed anything, I still …
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Received gifted data from a Quebec Plan. Will the gifted data work in the US in my Canada + US plan?My friend gifted me 1GB data from his Quebec only plan. Can I use the gifted data in US or Ontario…
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Transfert de donnéesBonjour, Comment pouvons nous transférer des données Merci
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Not yet delivered9647220 my tracker ID. The package has been sitting in the truck for more than. Can you please fin…
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VoLTE date?Hi, I have a OnePlus 5. I received today an email saying that I need to change my phone to one that…
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Hello about the plan Canada + USAHello, everyone, I will be travelling to the USA I already have a plan covering Canada + USA. Will…
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VoLTE changeHi everyone I got an email telling me im required to change my sim on 4th of july so I did My order…
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My modem is fried doesn't turn onMy modem is fried doesn't turn on, its been 5 days they couldn't give me an appointment to solve th…
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port out issuesHi Bell has send mutiple request to port out but nothing is getting receive on my end, there is no…
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What is up with the absurdly small list of VoLTE phones and when will this list be expanded?I recently bought a OnePlus 10 Pro 5G and received an email this morning that my phone is not going…
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when will I receive my new sim cardwhen will I receive my new sim card
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Hello ,how can i cancel my plan ?How can i cancel my plan ?
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Change of monthly plan for abroadHello, i have asked a similar question not so long ago ( sorry) but some new plans seem to been add…
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Somme outage at Longueil today?Hello, My router/modem is not working. Do you have a known outage in Longueuil today? Thanks
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Is e-sim technology available at Fizz ?Hi ! I'm gonna buy a new cellphone that can only carry e-sim format. Is the e-sim technology avail…
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