Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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I haven’t received my sim card yetI haven’t received my sim card yet. i ordered it a week ago. I need refund
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Does anyone know whether one can receive txt messages whie travelling in the US?Fizz says that the issue would be resolved by Spring 2023. Does anyone know whether that has been f…
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is Samsung S20 FE (not 5G) compatible to VoLTE at Fizz?Hi, My wife has been a Fizz customer for a few years. She received the new red-lightning SIM card a…
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I got an SMS message saying I can activate my VoLTE but it's still greyed out?It's still greyed out in my phone's settings. I restarted the phone as instructed. This is a Pixel …
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Will my fizz plan ( Canada-US) of both voice and data work in Metropolitan Atlanta area please?Due to lack of service or compatible service providers, Is fizz good for Atlanta-GA? Thanks.
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Why does gifting data only give you 3 points?In my opinion, it should give you more especially since just answering a question gives you the sam…
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how i cancel my planmy spouse is leaving the country i need to cancel his plan how i do so?
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Travel Add-OnI was wondering if I buy a travel add-on and get the travel add-on badge will i also get the add-on…
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No data since April 6th stormOnly able to make phone calls and send reg texts, No signal for LTE, 3G or anything. When can i exp…
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I’m not sure if this means I have 5.84 gb left or 0.16gb left ?can someone help me thank you
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Since April 3rd that my wifi/home internet says pending activation... How much longer do I have to wWhen can I get a response?
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1 acct 2 numbersHey guys, is it possible to activate another number on the same acct I have now? So initially, i d…
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Activating a new rewardI am trying to switch one of my reward from the 250 MB data to $1 discount, but the interface shows…
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PortingI ported my fizz phone to Telus now I can make calls from new phone Telus but still receive calls o…
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Can’t scrollHi, I’ve been trying to pay for my plan for the past 2 days and now my plan has been cancelled beca…
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I can't activate my sim cardHello, I am a foreign visitor and recently bought a sim from a kiosk. I have wanted to activate it …
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Anyone have a problem with activate the Fizz sim and keep the same phone numbers?It tooks me 5 days since I contacted to them, and now I still did not get my sollution. So tired of…
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Why is Vidéotron/ Fizz deducting mobile data from their customers?I am livid with Fizz Mobile. I absolutely need compensation or reimbursement for this issue. Willi…
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It's frustrating, my service is out for 3 days nowHi guys, Do you guys care, I changed my sim card and I still didn't have service for 3 days now. A…
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My delivery marked as done, but i doesnt receive a simcardMy delivery marked as done, but i doesnt receive a sim-card. Address correct. What i can do ?
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Can’t access data and I’m having issues sending texts…Can’t use my data and im’ having issues sending texts
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Arbitrary chargesMy phone bill this month is very expensive. A large part of it comes from "my rewards upgrade&…
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Canada USA planI am planning to go on vacation in the US. I have Canada/US plan, can I make calls and use my data …
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How to bypass low quality images in MMS using stock google Messages app by force enabling RCS?Wondering if there is an updated fix for this issue? I have an Android, followed the instructions b…
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Travel add-on?If I buy a travel add on, is it into effect immediately? Or is it into effect at the next payment c…
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Switching to Canada+USA plan for a month?Im going to Florida next month and was wondering how the Canada+USA plan works. I currently pay a d…
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Travel to foreign countryIf I travel to another country, can I still use this plan?
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ConnectionOkay , so from your side , is it still not fixed ? my problem is when i turn on my wifi , i do no…
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Is it possible to add/display the name of mobile plan?It would be better to display and edit the person's name (nick name) under the mobile plan. Let's s…
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