Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Can I install and use WhatsApp on my i-phone 13?When I attempt to activate "WhatsApp", I am prompted for a an activation code that WhatsA… -
How to I send a Second "Transfer Number" Request?I signed up with Fizz and got my SIM in the mail. But the first phone transfer failed because I swi…
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Little to no data load on LTE these daysHi all, Am I the only one having trouble with applications not being able to load data for a few d…
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Incoming text messages and calls from international locations while subscribing to Canada only planJust to be sure….assuming I have a Canada only plan, can anyone confirm if the following understand…
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Additional Plan PurchaseHi, I purchased an additional Mobile plan and new SIM card to have for my son's new phone. However…
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Is the data Im using getting charged?so I have 20GB. It covers Quebec only. Right now I’m in Ontario, I didn’t add an add on or fund to …
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Network issue in Mississauga, OntarioI am getting only 3G network in my location from last 3 hours. Any network issue? -
eSIM (instead of SIM card)Will eSIM technology work with Fizz soon? I'd have thought that, being an online company, eSIM wou… -
Can I get charged without wallet funds?so I’m going to the US, I have nothing in my wallet, I do not access to data in the us. If I open m…
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That link unable to log in my accountSeems to work I'm a private browser but they ask for me email to get a hold of me I was to chat in…
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WorkedThat worked but I shouldn't have to open it like that to chat with someone
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Can we block data usage from fizz account setting ?Does Fizz have an option to block data usage before reaching a certain threshold? I am asking this … -
Chat bubbleI have used incognito mode, and I use opera in private and I tried Chrome same thing cant chat
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Fizz network shows Fizz ExtI've got 2 questions, first one is I'm in the Fizz area in North Saanich BC but still getting Fizz …
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Bought a phone that is now blacklisted!!I bought a "pre-loved" phone from Fizz in May and since yesterday I cannot make phone ca…
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I have no internet at my home for few hours, reason?I lost the internet service at my home in the early morning, how can I reach technical support?
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Why my pixel 6 phone's voLte is greyed out? Does anyone experience the same?Why my pixel 6 phone's voLte is greyed out? Does anyone experience the same?
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SIM card activation issueI bought a new SIM card from Couchtard this afternoon around 4pm, 15$ plus taxes, but the activate …
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Port-in issue more than 6 days?Hi, I'm having port-in issues for almost a week now. See ticket: 290172 What can I do to help pus…
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I only have 3G and cannot connect to 4G/LTE to use my data. Can someone help?Can someone check to see if 4G/LTE is active for my account? I know my device has all the frequency…
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Split the 2 numbers in the same account and keep the numbersI have 2 numbers within the same account. Is it possible to split them in two different accounts an…
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Can't chatThis is very frustrating, cant chat with a agent other people say they can what do the do what we b…
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Can't activate the plan of my friendI help my friend to activate his plan, he just bought a sim card and created a new phone plan, but … -
Trying for days transfer my number from another providerHello, I'm having a really bad experience transfer my number from pre-paid provider to Fizz. It a…
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How to activate my roaming add on in Europe ?How do I activate my data roaming once I arrive in Europe ?
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