Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Visual voicemailHi, Do you guys know if it is possbile to have the visual (instead of having to call it) with Fizz … -
International text to Japanese mobile numberHi, I have been requesting fizz to fix the Issue since last October but without having any solution…
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internet data is reachedwny I use 6 GB in 20 days , I always have rollover GB before, anything wrong with what I am doing.
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How to see my monthly data usage?I can see daily usage, does it mean that I have go day by day and add up all the data I have used e…
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Transfer of numberHello can I transfer my number from bell and if yes how? -
Reset Voicemail PINI have been trying to open my voicemail message though now I forgot my PIN that I set when I first …
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Can’t activate my new SIM card?Hi. I can’t activate my new sim card
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How can I request a refund for my already deactivated mobile service?My mobile service was successfully transferred on March 21, 2023 to a new provider according to Fiz…
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Could my number have programming issues in the Central Office?2 issues: 1) Calling my 438 Fizz number from a 514 non-Fizz number gets a fast busy signal 2) When …
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What are the plan options & restrictions to call the USA from CanadaAfter searching through the faqs I am confused and frustrated. I don’t know if I am supposed to be …
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Calling from home (514) to my new Fizz (438) is a long distance call !?!How can calling Montreal (438) from Montreal (514) be a long distance call??? Only calling from Fiz…
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how can i fix this problem ;transfer my sim ti fizzi want to transfer my SIM CARD from chrt to fizz
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Mobile appHi does anyone know if there are plans from fizz to release an ios/android app in the future?
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Can’t add a friend who is with Fizz to my Fizz friendsHello, I just can’t add them to my Fizz friends. I add either their phone number or email address b…
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I havent received my sim card yetI haven’t received my sim card yet i ordered it more than a week ago when am i gonna receive it
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Could you please reimbursment me for the extra data I boight while in USA because it didn't work?Could you please reimbursment me for the extra data I bought while in USA because it didn't work?
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Erreur with add onHi I purchased international minutes from Spain but thought I was able to use it in Spain. … can I …
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Not trying to call anyone but I get this messageAction required: Your current plan did not allow you to complete this call. Please buy an Add-On h… -
messagerie vocale défectueuse/ voice mail doesn't workQuand les gens m'appellent , ils ne sont pas capable de laisser une message. La machine dit qu'ils …
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Canada/usaHi how do I change my plan to usa?
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International minutesHi purchased international minutes. It does not seam to work? help
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Hi I can’t use my international Spain minutes? I purchased 10$ for 60 minutes why is that?Hi I purchased international 10$(60 mins) for Spain. It doesn’t seam to work? Which codes do I use…
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I haven’t received my sim card yetI haven’t received my sim card yet. i ordered it a week ago. I need refund
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Does anyone know whether one can receive txt messages whie travelling in the US?Fizz says that the issue would be resolved by Spring 2023. Does anyone know whether that has been f…
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is Samsung S20 FE (not 5G) compatible to VoLTE at Fizz?Hi, My wife has been a Fizz customer for a few years. She received the new red-lightning SIM card a…
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I got an SMS message saying I can activate my VoLTE but it's still greyed out?It's still greyed out in my phone's settings. I restarted the phone as instructed. This is a Pixel …
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Will my fizz plan ( Canada-US) of both voice and data work in Metropolitan Atlanta area please?Due to lack of service or compatible service providers, Is fizz good for Atlanta-GA? Thanks.
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Why does gifting data only give you 3 points?In my opinion, it should give you more especially since just answering a question gives you the sam… -
how i cancel my planmy spouse is leaving the country i need to cancel his plan how i do so?
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Travel Add-OnI was wondering if I buy a travel add-on and get the travel add-on badge will i also get the add-on…
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