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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Home home with Fizz SimI wonder if I insert a sim of Fizz in a home phone adaptor (ZTE WF 723 seems unlocked), it could w… -
New customer - voice mail doesn't workI pressed 1 and recorded a message and entered a pin. It seemed happy. I called my phone and rece…
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transfer question and Coverage in VancouverI want to know how to transfer the old phone number to Fizz. Do I need to contact my old phone plan…
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Can I use a Fizz SIM card purchased in 2019 for a new account?I bought 2 Fizz SIM cards in 2019 - they are non-volte capable I presume. Can I give one to a fri…
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How to port in a number from Speak Out 7 elevenI have a number with speak out that I've been trying to port in. I've called them and they said …
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Visiting Mexico from January to February of 2024Hello, what must be done in order to maintain the functionality of my phones data while in Mexico? …
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Has anyone seen the $5 sim cards in Couche-Tard yet?Current promotions | Fizz -
I don't have internet from early morning. Even after restarting it doesn't works. Could you pleaseHello, I don't have internet from early morning. Even after restarting it doesn't works. Could you…
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Travelling to USA from Quebec- will I be charged extra for roaming?Hi all, I will be travelling to Ny soon. I have added some money to my wallet. When I get to NY, t…
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No mobile internetAPN and carrier all check out. So why no internet?
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Changed my plan but the price changed, how much will I get charged?I changed my plan monday when it was 36$ before tax for 40gigs and I got an e-mail "we've reci…
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Travelling dataHi, I have add 1Go for Europe. Where can I see the travelling data usage for this 1 go ? If I go ov…
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How to update phone in my account?I signed up with one phone and I just bought a new phone and used the same sim card. How do I updat… -
Phone number selectionHi, i went through all the pages of available numbers thinking I could go back to previous lists, b…
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nouvel abonnement fizz ?comment passer de bell a fizz et conserver mon numero de tel ? une amie veut nous rejoindre sur fiz…
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Stuck at Activation PendingIt's been more than 24 hours and my account still says activation pending. The sim card is on an iP…
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Having trouble transfering from fizz to freedomI just set up a 60gb for 40 dollar a month prepaid plan with freedom and I was looking to port over…
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Seamless RoamingDoes Fizz support seamless roaming much like Freedom does? So if you switch from Fizz to Fizz EXT t…
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Internet Thinks It is Not in AlbertaI am unable to watch sports on my cell phone. It thinks that I am not in Alberta and I am getting …
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Why I cannot receive data gifts if I have a voice + SMS plan onlyI'd like to be able to receive data gift even if my plan in voice + SMS only
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My account is suspended since December 1stWhy my reactivation cost more than 24$. It's 37$
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Mobile plan price increased?I think last week when I configured a 1G plan it was $13 per month, and now it's $18..... so was $1…
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question about customer supportbefore making a complaint with CRTC, any way to contact Customer Support but not chat? Email addres…
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false claim about price of a sim card.They claimed the price of the sim card would be around $6 but when I provided for them my credit ca…
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