Adding Upgrades takes too long
Is it just me, or does it take 2 whole billing cycles to change perks? I don't know if it's the timing, but when I got to a new level and wanted to change out my perks for better ones, when I removed one it says "Pending removal" till the end of the billing cycle, and I can't add the new one till it's removed. Then when I go to add the new one, it says "Pending Activation" till the end of the next billing cycle. Is there any way to speed up that process? Do I need to do it right on the day my cycle starts? Thanks!
Best Answers
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That makes sense! Wish I'd tried that before, it sucks to wait so long for the new perk to activate…..oh well.
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- If you select a slot where there’s already another upgrade, we’ll ask you to confirm the swap. If you accept, the new upgrade will be applied to your plan come your next payment cycle.
- Some slots are locked and cannot welcome an upgrade yet. You’ll unlock these slots when you reach higher My Rewards levels
https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program
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Answers
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You need to click on perk you want to add and it will ask you if you want to swap it.
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Great, I'll do that in the future.
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yes, that’s how it should be done
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