Why Can't I use Group Chat?

Mesh24

My Group Chat isn't working even though I'm on RCS. Yes, my data is depleted, but a friend gifted me 1gb, plus I have access to Wifi. Shouldn't Group Chat work under these conditions?

FizzyFizz JQMPM

Yes it should work... Maybe someone had iPhone which if I'm not wrong doesn't work with RCS... If that not the reason, I'm sorry I don't know how to help you

elena code xzi4t

Hi @Mesh24

It is normal in order to send group chat you need to have a data in your plan.

Are you able to use internet without the wifi?

FizzyFizz JQMPM

https://forum.fizz.ca/en/discussion/comment/6831133#Comment_6831133

Hi Elena, as far as I understood @Mesh24 has 1 Gb received as a gift, so RCS messages should work.. It's not clear from the OP if the issue is related to data or to compatibility of devices

Whizz

Hello @Mesh24 ,

Sorry to hear about the issue!

In this case, I can only advise you to contact Google Support : https://support.google.com/messages/?hl=en#topic=7502209 as they should be the one that can help solve the situation further.

Your understanding is appreciated!
Have a good one,
-Raul, Community Moderator