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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Data roll over when changing plansI currently have a 4go plan but thanks to data rollover, I have a lot more with the data I did not … -
Export saved voicemail messages? (death of a loved one)My mom died 11 days ago and I have some voicemail messages saved with her voice. I'd really like to…
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update to esim ?My wife got a new iphone 15 but it seem we dont have any option to transfer sim card to esim in the…
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why the new service in FIZZ starts with deception of users ?Hi! I ordered and received a sim card to upgrade to Fizz service. But at the time of sale the comp…
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Do not use wallet funds for data roaming outside QCHello, For Fizz plans with QC coverage (not Canada-wide), when travelling outside QC like to Ontari…
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the unspoken ruleI would propose that there is an unspoken rule that binds fizz customers together; we stick by fizz… -
Fizz beta rebate calculation incorrect after changing plansAfter changing plans, the 90 percent rebate calculates correctly when making the initial change (fi…
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I can't find the live chatLive chat?
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cant find my delivery information for my SIM card on the web siteWhere can I find my delivery information for my SIM card on the web site... does nt show anywhere..…
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can not make connections to any cell phone number serviced by China Telecom.I have had an international calls (to China) add-on for 4+ years, but recently I can not make conne…
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sim activation pending for 4 hoursi have paid and followed all steps for activation but still receive no msg for a confirmation. plz …
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Trouble connecting to websiteIs anyone else having trouble connecting to www.mangadex.org? Safari says either Server stopped res…
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Pixel 8 - VoLTE Option Greyed Out, People Cannot Hear Me When They Call MeI recently moved my service from Koodo to Fizz and purchased a Pixel 8 (Android 14, all updates ins… -
I somehow fixed my mobile connection issueNot sure how permanent of a fix this is. Feel free to share you experience/insight. I've had no …
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What do you need to use your mobile data in the US? Is "Canada+US" coverage necessary?For customers who have a data-only plan on their Fizz mobile plan... No text, no minutes, no voice… -
Fizz BC beta calls getting dropped frequently, where else to report bugs?I understand fizz is in beta so what would be the best way to report bugs? Located in Vancouver aro…
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it's been a week i am having a trouble to connect my data.Actually i can see the lTE sign with one bar on top of phone but i cant use the browser not even m…
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How do I track my order?How do I track my order?
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Sim card order that never comeOrdered on Dec 10 2023.. still waiting till when?
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How long do I need to wait for the activationAlready waited for 1 hour since activated SIM card and rebooted/reinserted multiple times. No luck.…
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coverage in VancouverHow to switch to Fizz data plan with original phone number? how to do it? How is the coverage in V…
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Cell phone reception in Montreal just brutalNew to Fizz and got a brand new Pixel 8 phone. The cell reception is atrocious - 90% of inbound ca…
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No internet at all. Chat is not answering on fizz apInternet out today. buttons 2 and 3 flashing. 4th internet is not on what’s the situation. Ea…
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Fizz Beta unable to reset Voicemail PINI've seen the instructions My plans-> Manage plan-> Advanced parameters-> PIN to access yo…
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Can Fizz Mobile clients access the SSID (wifi) of the companies it piggybacks on (Rogers Bell Telus)When I was on Freedom mobile, we could use ShawMobileHotspot SSID networks for free. What about fo…
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