Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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when will I receive my new sim cardwhen will I receive my new sim card -
Hello ,how can i cancel my plan ?How can i cancel my plan ?
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Change of monthly plan for abroadHello, i have asked a similar question not so long ago ( sorry) but some new plans seem to been add…
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Somme outage at Longueil today?Hello, My router/modem is not working. Do you have a known outage in Longueuil today? Thanks
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Is e-sim technology available at Fizz ?Hi ! I'm gonna buy a new cellphone that can only carry e-sim format. Is the e-sim technology avail…
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travelling tonightI'm leaving for spain tonight. How can I use my phone over there so it doesn't cost an arm and a le…
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About the 3 months rule (traveling and using partner networks)I saw this other thread: https://forum.fizz.ca/en/discussion/2638421/us-canada-plan-3-month-rule Sa…
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I bought an apple iphones from fizz. But it asks for a password. I do not have the password. How dobought an apple iphones from fizz. But it asks for a password. I do not have the password. How do I…
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My upload speed is just 0.09 mbpsRight now I running a test which shows me that my upload speed is just 0.09 mbps. Rebooting the mod…
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Is there a new modem firmware available or can I use a different modem alltogether ?Hi there, I think that there is an issue with my modem. Initially it works fine but with the time i…
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New la ronde perkSo i just notice a new laronde perk for a day pass at 37.99$ with fizz But on la ronde website its … -
New VOLTE sim card, Made order but didn't receive it.Hi there! It's been two weeks since I accepted from Fizz ( free of charge ) to order a new VoLTE si… -
Multiple days without service and unable to get through to supportI ported my number over from another carrier and since then, I have had either no service or the ip…
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Receiving calls international from coverage zoneHi, I'm presently at all the international,outside of my coverage zone, on of my friends called me…
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What else is missing for VOLTEI have Galaxy A53 5G, activated July 2022, new sim card (VOLTE) installed recently, phone has updat…
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Poor call quality (no VoLTE)Hi, I switched recently from Fido to Fizz to get CAN-US coverage. The downsides of this move are lo…
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Cannot connect amsterdamHi, i am currently on Amsterdam and my phone will not connect to any network. I was in Oslo before…
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24Hour unlimited wifi not working!!!Hi yesterday I used the unlimited wifi perk and it worked properly, I used another of the 3 perks t…
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I have already selected a travel addon fir my daughter who is traveling to Italy. Do we need to chanI have already selected a travel addon for my daughter who is traveling to Italy. Do we need to cha…
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Why did Fizz charge me the amount for previous monthly plan ?I have been paying 41.92$ CAD / month (taxes included) for my mobile plan but I changed my plan Jun…
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Customer service inquiries and chats are super difficult to contactThe customer service is very difficult to contact when asking and chatting. Every time I have to ex…
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Can't connect to internet using mobile data on iPhone 12Hello, suddenly my internet connection stopped working for a week now. It was working fine. I've ch…
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What do I have to do to get the data working in Saskatchewan?As soon as we crossed the border with Saskatchewan I lost my cellular data although I have a Canada…
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Replacing an old SIM card for VoLTE for freeI am thinking about switching to a Canada + US plan, but my SIM card is not VoLTE compatible. Tried…
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Change PlanHi, I am trying to change the mobile plan for next month, however I get this message: No change can…
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change plan issue - bad experienceI made a request to change my mobile plan for next month and soon got email confirmation to present…
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SIMDear FIZ peeps Is that a SPAM ? Votre carte SIM doit être changée. Le réseau 3G que votre carte SI…
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Will I be able to use wifi calling with FizzI just changed carrier to save some money but it seems that was a mistake. I have very poor cell ne…
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Delete Mobile PlanI noticed while navigating under My Account that my old mobile plans are listed there. Then I wonde…
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Please I want to know, what is benefits for a man and his wife about mobile plansNow me and my wife we are on fizz customer separately. But now I want and family plan at better pri…
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