Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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voicemailI have a voicemail, but don't remember my pin, how can I reset my pin? -
Missing "reactivate" buttonI recently ported my number out about 1-2 weeks ago, and Fizz sent an email linking to an article t…
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I have many phones is it possible to use the same bank of data ?Is it possible tu use the same data bank with 4 mobiles?
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Lost old phone (SIM from different provider), how do I activate new Fizz SIM card?Hi, I lost my old phone with a different provider SIM card inside….. Got a new phone and switching … -
I cannot access my voicemail even though I had set it up initially with new plan.Now when I go to voicemail, system asks to set up pin, when I enter the prompt comes back stating:&…
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Missing USA Data travel add-onIs there anything more I can do? I've opened chat and they said I have to wait. I have a tick…
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Phone number changed automatically without my authorizationI ported my number from another provider to Fizz and activated my SIM on my ported number. I receiv…
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Can't send MMS messages all of a suddenFizz claims that their service is not down so I was going to chalk this up to system maintenance. S…
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Android "Sign in to network" notification plus lack of mobile dataHi all, Since this afternoon around 8 hours ago, my mobile data is no longer functioning and And…
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Anyone have SMS issue?Unable to receive all SMS.
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Iphone 13 128G pre-loved from FizzI'm happy with the new acquisition. For 25% of my plan, I bought a pink iPhone 13 128G pre-lov…
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Why can't I reactivate a mobile plan if it has ben deactivated only 23 days ago?Hello, I wan't to reactivate a plan that I deactivated 23 days ago. The thing is that I can�…
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Receiving promo emails even though I'm unsubscribedHi there, just now got the "Boost your plan with 250 MB for free" email even though I…
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MMS (group messaging) is broken.As of today, I can't send any group MMS messages. Is it working for anyone else? Just wonder…
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Etobicoke LOCATIONmy calls have been dropping frequently especially at the 39min mark has anyone noticed alot of drop… -
Travelling to USA next week, plan ends in 2 days, but can't upgrade to USA coverage?I'm travelling to California next week for work, and I'd 'like to change my plan so …
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No carrier setting update pop-up appear!My Fizz account has just been activated but I have not received the carrier setting update. I have …
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Unable to activateI am trying to activate a phone plan with a credit card that is under a different name (with the pe…
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Dropped calls in Greater Montreal area@Whizz , been having a lot of dropped calls over the past ten days. And I see from these two Reddit… -
I want to switch back to fizz but I have some questions about linked accountsMy wife and I used to be with fizz, starting from when they were still in beta, then we switched to…
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how to switch company to go to fizz without losing my current number?Pls help me its for my son
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Why am I not able to receive calls.l?For the past day or two anyone calling me or goes straight to voice mail. I can make outgoing calls…
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Can Sim cards become defective?I have phone calls that are frequently dropped. I am also experiencing phone conversations being c…
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Fizz sells phones that are not on their own VoLTE list?Hi, I was looking at this phone on the website : https://fizz.ca/en/product/11756?upc=840023261053&… -
Re-activation problem with suspended accountHi, My mobile account was suspended for card expiration. I added a new card and made payement the …
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