Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Changed my sim card, now whatHello helpful people, I just received my new phone. I put my new VoLTE sim card in and activate it.…
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Not receiving transfer authorization request texts from FizzI moved to Toronto so I'm trying to switch to Lucky Mobile. I would like to maintain my phone numbe…
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Can’t make a call even if I have enough money in my walletHi, I just can’t make any call even if I have plenty money in my Fizz wallet so i just don’t unders…
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Travel Add On UsageHi, I have Quebec coverage, but I plan to travel to Ontario in 2 days. I read that travel add ons a…
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new service can't make or receive callsplease help
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sending pictures by smsHi everyone, really not sure if this is the right place for this question but after changing to my …
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VoLTE and data not working in USI recently travelled through the U.S. with $5 in my wallet to make a few phone calls and data for n…
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Why is my data not working?I received an email saying that I needed to change my SIM card. I ordered it and activated it but n…
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What speeds are you getting now in Ottawa ?I have no idea what is happening but I get lower speeds than before ..... how about you guys?
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Can’t change rogers number to fizzAll did all by instruction. Registered, everything was done, last step was to push “save”. And then…
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Sign in to network (fizz)Hi. Today I have got a message saying that I need to connect to the fizz network and I am unable t…
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I change my sim card for the free volte sim but cant set a sim card password on it.Hello, Before i change my sim card, when i restart my phone, i have to enter my sim card password …
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Can't buy a phone without adding a planHi there, I'm looking to upgrade my phone. When logged in to my account, it shows some phones I mig…
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cannot activate new sim card, existing customerhi, I am an existing customer and I had to replace my cracked phone so I also got a new sim card. I…
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SIM card reactivationI want to activate a new sim card with a number I already have since I lost my other card.
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I have an error when i try to send a message textI have 5.33 $ in my wallet. When i try to send a message text i get an error. It's the fisrt time i…
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Lte signal is good but phone asking me to connect to the network???Hi everyone, I have this problem since a couple of days. I don't have any connection with my LTE ev…
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Loosing internet connection on my phoneHi everyone, I changed my sim card for a new one compatible with volte 1/2 weeks ago and i've been …
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Reactivating a cardI want to activate a new sim card with a number I already have since I lost my other card.
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Visual VoicemailHi everyone, I downloaded the visual voicemail app from help from here (https://www.mediafire.com/f…
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Refund charges for not delivered sim cardAfter ordering the sim card I have received an email to wait for the SIM (order id 7157462784 and o…
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Unlimited Service InterruptionI have been without service now more than 14 days supposedly for technical reasons I was wondering…
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Missing a rebateHi, I just realized my home internet was missed $2 rebate * 3 recent bills, could you pls check it …
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Service InteruptionCan anyone explain why its taking more than 13 days for Fizz to restore my service ?
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Roaming does not work in the USAI have two phones with the same plan, and purchased 2GB for each of them before flying to the US. B…
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BillingI need 2 more days to payday .
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Which order? Change phone, sim card, sd cardHello, I need to change my sim card for a VoLTE'able one. I also need to upgrade my galaxy A10E f…
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Data usage.Sup everyone, i signed up with Fizz on the 16th of July and my plan is straight up just data. No un…
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Since VoLTE I don't have internet "Sign in to network"Hi everybody, I upgraded my sim car to VoLTE and it seems that everything went well, then I recieve…
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Hassle with replacing Fizz defective sim cardI opened a new phone accout today but I was not able to activate the account because Fizz sim card …
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