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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Fizz community wifi hotspotsHi, I just had a quick question. In my neighborhood I have seen these fizz mobile free Wi-Fi "… -
I bought 2 1 gig travel add-ons and only 1 gig shows on my profileHi! I bought a gigabyte of data for Spain as I'm going on a trip there and thought it would be …
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Ambiguity with plan changesHi, i received an offer two change my plan to 40g data for 45$. I clicked on it and also saw that i…
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I changed my plan but my email and acount says two different thingsI had two offers, decrease price to 39$ for the same plan or increase to 40g for 45$. I initially c…
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How do I access my voice mail if it says my number does not exist.I enter my number it still does not recognize. I tried to get a new pin it say something went wrong.
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Site crashed after SIM card activationLast night, I proceeded to activate my SIM card, but the site crashed at the very end. Now, I'm not…
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hello, i just received the simcard and when i try to choose a new number and it says that there arehello, i just received the simcard and when i try to choose a new number and it says that there are…
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Changed plan bug?Hi, In my fist post, I explained that I used to pay for a 18 Gb plan and changed it for a 40 Gb pl… -
Changed plan not working and paying for it!Hello, I used to pay for 18 Gb of mobile data back in march 2023 and upgrated it for a 40 Gb plan f…
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How can I switch Mobile Fizz accounts, but keep the same phone number?My present mobile account is actually on my brother’s account (long story, not really important). H…
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Unlimited data perkHi, I activated a perk of unlimited data for 24 hours. It then showed In USE. After a few hours of …
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The voice mail is not working on my android phone.Hello people. I am a new user. I use Android Galaxy 23 Samsung phone. I would like to listen mess…
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Next button greyed out when adding addressHi, I am a new customer trying to purchase a simcard for mobile plan. I am unable to add my addres…
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I had a incoming call from someone in NYC and not sure if Fizz charge me 40$ for 64 minI just look in my plan section of Fizz and I see that my billing is set for 71$ now but my normal p…
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Porting my number from Fizz to Public MobileI am trying to port my number from Fizz to Public Mobile. I tried these steps but non worked so far…
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Mobile perk on internet planI have an internet plan and received a mobile perk. The web site says that I don't have to have a m…
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Mobile plan switched on its own?I've been running the basic mobile plan ($12/month), using perks for data, and buying minutes and t… -
Can't make any callMy wallet still have $8.88 Why I can't make any call?
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My number is # I checked my wallet still have $ 8.38Why I can't make an call ?
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has wallet changed recently ?i used to make calls using wallet for past year but now got fizz notification that an add on is nee…
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50GB plan increase ?i signed up to the 50GB plan last black friday for 47$. Today i signed in and saw my next cycle am…
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Website graphic showing wrong mobile rateMy mobile rate is $39 per month. I logged in to the website today and I saw that the layout had cha…
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getting the Sign In to Network errorIm not able to connect on data. It's going me the sign into network page. I checked on wifi and I s…
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Travel add-onI bought a 2 GB travel add-on Where do I see the remaining data available? EDIT: OK I Got my answ… -
BillingWhy is my monthly plan saying $153?!
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Can't register to fizz networkCan't register to fizz network with new sim card. Itnis telling me my sim is not provision for vioc…
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Porting number to FizzI live in Ottawa (South Keys area). I ordered Fizz phone and phone service service. My SIM card was…
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Visual voicemail only on mobile data? not wifi?Hi, got a question. Whenever I get a voicemail, I don't receive any notifications from fizz's visua…
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How can I use data in TorontoI want to travel to Toronto, can I use data and call there?
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Can't make roaming calls or access VoLTE settings on samsung note 9 in the USAI recently bought a roaming add-on to use in the USA but am unable to make calls on my Samsung Note…
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