Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Need to chat with a agentsI I need to chat with an agent and I can't log on to my account won't allow me to chat very frustra… -
Changing CallerID / Line NamesI just signed up for 3 lines, each for my kids. Is there a way to not have them all with my name on…
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Cannot Receive SMS Text MessagesStarting sometime today I am no longer able to receive SMS Text Messages. So I can't log into sit… -
International minutes usage?Hi, I tried searching my account but couldn’t find where to track the international minutes usage. … -
Est-il possible de payer 2 cellulaires dans un facture?Ma mère veux changer de compagnie de cellulaire et est intéressé à s'inscrire avec Fizz, mais elle …
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Going out of country for several months, Questions regarding roaming etc.Hi, I recently joined the Fizz family and this is my 2nd month. So far everything is good, I hav…
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How to remove a person out of the family account?One child has grown up, wants to have his own account. How do we remove him off the family account?…
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I can't modify my mobile plan.My new cycle will start in 5 days but I can't modify my mobile plan today. Why
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Travel optionsHi, I am going to Portugal mainly and 4 days in Barcelona - total 3 weeks. what is the best e sim c…
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Add-On mins expired after only ONE month???I purchased 300 min back on May 8 and said it would expire July 7, but seems to have expired after … -
Did not receive my new SIM cardHello, I placed an order for my new SIM VoLTE card but I still have not received it after 10 workin…
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Leaving a Corporate Phone NumberI have had a corporate mobile number for 20 years. In the next few months, my organization will pro…
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change address unsuccessfulI initially tried to register an account with my email (let's call it A) and clicked on the link wi…
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Anyone else having internet connection issues in the last few days?As soon as I leave my home wifi (not fizz), my phone does not connect to the internet, even though …
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Can't make or receive calls even though I have an add-on for 60 minutes of call timeI am unable to make or receive calls even though I have an add-on for 60 minutes of call time. I tr…
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Super slow LTEI live in Cumberland - Ontario and just switched today - inside my house I get a good 2mb download.…
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Data issue - Ticket has been made over a month ago with no change!I issued a ticket for my phone and it has been over a month with no data. Yes, my phone is compati…
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LTE Speed pretty slow, while other providers SIM cards in my phone show way faster speedsMy mobile speed is pretty slow with the new VoLTE SIM, varies from a few Mbps to about 19 Mbps, but…
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Subcription AreaIs Fizz slowly expanding the subscription area in Ontario. I would like to port my current # but c…
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Not receiving calls (ZTE WF723)My sim card works (voice all dial-in & dial-out) on my moto z3 play. However, when I insert th…
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temporary away from canadacan I pay $8 to keep my cell number？how long can it go？will i lost my number？how about my previo… -
Transfer my phone numberI have my phone number for almost 20 years and it’s Ontario area code, I’m planning to switch to Fi…
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which APN do i need to choose from ?Hello I switched to fizz today and everything is working well but they still in the steps told me t…
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Porting in error: Cannot try again due to error.Everything was going well in the set up process until I made a mistake when porting in using my acc…
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I can't do calls anymore?!My current Fizz plan is 32$ per month for 40Go and unlimited text and calls. But ever since this n…
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