Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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I cannot use my phone data without wifi.I've changed my phone contract to be with Fizz since one week only and I cannot use internet when I… -
Missing SIM card?Hello Fizz! I ordered new SIM card on July 19th. As of August 7th, still haven't received them. No…
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Fizz cut my all data when I activated 24 unlimited data.Hello. It turned out very badly. I'm on a trip around the Gaspé, I decided to use the gift of unlim…
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Unlimited data for 24 hoursI activated the Unlimited data for 24 hours and i also lost 1.7 Gb of my data during this time why?
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Gifting data doesn't work on the mobile site, only on a PC browser?I noticed that when I tried gifting data through the mobile site—using Chrome on the latest version… -
no more Wallet calls on data only plan, stick to old simsI lost the ability to make calls on my data-only plan, likely due to an "upgrade" to a ne…
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No LTEHi, Today on my phone (Android), I don't seem to have any data. There is no LTE on the status bar.…
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I can’t have my number transferI’m new at fizz and I did a request to transfer my cellphone number from my old supplier to fizz. S…
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Calls not coming inHi everyone, I have a concern... so I joined fizz more or less a week ago, I brought our own phone… -
Screen hypersensibility while chargingWgeb I plug my usb-c charger to charge my phone, my phone screen sensibility is off. I can see it h… -
Phone plan questionif you have a phone plan and a internet plan with fizz. And you decided to remove your phone plan o…
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Québec plan vacation in ontarioHi, I have a plan for Québec coverage. If I go to Ontario am I still able to use my internet gigs?
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Did you enjoy the absolutely amazing deal for Pixel 7 ?Thank you Fizz. Another great surprise. Again, ONLY FIZZ CAN MAKE IT ! Thank you -
Updates on VoLTE migration and certified phoneI just wanted to share that I contacted Fizz customer support to ask if and when I would be migrate… -
Issue with callHey guys, I recently updated my plan (the same one since it got cheaper) but I am now having issues…
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I cannot add new card "limit is reached" and I can not remove any of old - allegedly internetI cannot add new card because "limit is reached" and I can not remove any of old, sometim…
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Process for porting Fizz # to another carrierHello, I've been with Fizz for a few years now. I have moved to the US and I want to keep my Canadi…
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Many issues after activation of VoLTE Sim card?Customer services have been useless frankly. It's been a week, whenever I chat with them, they are … -
Calls not coming in?I changed my number a few months ago (went from a 514 to a 438 if that matters) and the last few we… -
Many issues after activation of VoLTE Sim card?Hi there: My phone became useless after I activated the VoLTE Sim card. My calls drop many times d…
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Data NotificationAt the moment, I have set notification for 75,90%. Could 25 and 50% be added. I don't want the firs…
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Sim card activation got interrupted and now I can't activate the new cardI have received my new volte sim card and I started the activation process. I entered the activatio…
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Slow 4G speeds after changing to new SIMA week ago I changed to a new SIM because I received an email mentioning that there is an improveme…
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Have changed my sim card an am not able t receive text messages plz helpPlease help! Have just changed my sim card and now am not able to receive text messages
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Rouming Data USA ZONEI woud like to buy 2 gb mobile data for USA Zone. But I stuck here. What is the next step. I click …
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Fizz forces me to pay for the free benefizzThis is truly annoying. Like all of you, I have earned dollar and data benefizz over the months and…
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my Fizz 7 Pro just arrived in the mail but it wont turn on.....please adviseInstalled sim card and plugged the phone to charge it... pressing start button with no effect... ph… -
How to access my call historyHow to access my call history
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Can’t use travel add onI have Quebec only service. I purchased a travel add on of Canada wide data to visit Ontario. I can…
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Correct IMEI but telling me it wrong?enter IMEI number it tells me that its wrong and account says pending activation. works except inco…
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