Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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E-SIM soon at FIZZ?Will E-SIM be available at Fizz soon? Does anyone know more about it? -
No data at allHello，after the new plan was activated, there is completely no data. I don’t know the reason for t… -
Google messagesI think the reason goolge messages creates a 2nd message when receiving texts from an apple phone i…
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Mobile network quickly disconnecting and reconnecting while driving.Hey everyone, So I joined Fizz earlier this week. So far I'm happy with it. First couple days i di…
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MMS (group messaging) is broken.is anyone still having issues with MMS messages? I’m still having issues. Group messaging with text…
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Is there a problem with data network?For the past 2 days, I have an "!" indicator on my mobile data icon on my phone. My data …
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Trying to change my planTrying to change my plan
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iOS 18 iMessage Activation failsI upgraded to iOS 18 and can no longer activate iMessage for my phone number. People who use to con…
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voicemailI have a voicemail, but don't remember my pin, how can I reset my pin?
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Missing "reactivate" buttonI recently ported my number out about 1-2 weeks ago, and Fizz sent an email linking to an article t…
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I have many phones is it possible to use the same bank of data ?Is it possible tu use the same data bank with 4 mobiles?
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Lost old phone (SIM from different provider), how do I activate new Fizz SIM card?Hi, I lost my old phone with a different provider SIM card inside….. Got a new phone and switching … -
I cannot access my voicemail even though I had set it up initially with new plan.Now when I go to voicemail, system asks to set up pin, when I enter the prompt comes back stating:&…
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Missing USA Data travel add-onIs there anything more I can do? I've opened chat and they said I have to wait. I have a ticket/co…
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Phone number changed automatically without my authorizationI ported my number from another provider to Fizz and activated my SIM on my ported number. I receiv…
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Can't send MMS messages all of a suddenFizz claims that their service is not down so I was going to chalk this up to system maintenance. S…
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Android "Sign in to network" notification plus lack of mobile dataHi all, Since this afternoon around 8 hours ago, my mobile data is no longer functioning and And…
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Anyone have SMS issue?Unable to receive all SMS.
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Iphone 13 128G pre-loved from FizzI'm happy with the new acquisition. For 25% of my plan, I bought a pink iPhone 13 128G pre-loved fo…
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Why can't I reactivate a mobile plan if it has ben deactivated only 23 days ago?Hello, I wan't to reactivate a plan that I deactivated 23 days ago. The thing is that I can't do it…
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Receiving promo emails even though I'm unsubscribedHi there, just now got the "Boost your plan with 250 MB for free" email even though I'm u…
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MMS (group messaging) is broken.As of today, I can't send any group MMS messages. Is it working for anyone else? Just wondering i…
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Etobicoke LOCATIONmy calls have been dropping frequently especially at the 39min mark has anyone noticed alot of drop… -
Travelling to USA next week, plan ends in 2 days, but can't upgrade to USA coverage?I'm travelling to California next week for work, and I'd 'like to change my plan so that it covers …
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No carrier setting update pop-up appear!My Fizz account has just been activated but I have not received the carrier setting update. I have …
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