iPhone 15 Imessage activation error with phone number
is anyone else having this issue where iPhone iMessage is no longer activated with their phone number? I have posted a screen shot below of the error I am receiving "Imessage activation, an error occured during activation". Yesterday iMessage link to phone number would only show a moving loading wheel and now today I am getting the error in the screenshot.
I noticed this yesterday and have contacted apple support. We tried
- turning iMessage and FaceTime on and off.
- Restarting
- Checking date time is accurate
- Resetting network
But this issue still persists. I am wondering if Fizz offers international text since I was told for iMessage to connect to phone number, the phone needs to have international text capabilities.i am on IOS 18.3.1 and fizz 62
Answers
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Hi Check if you have old number with eSIM or sim and delete it.
Old number with old carrer
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Hi, the phone number that is going to expire is the one of the sim that is not in the iPhone.
On your iPhone go to Settings > Message > send and receive, this page will display the phone number of the sim that is in the iPhone and the phone number of the sim that is no longer in the iPhone.
If you have reinserted your "normal" Sim into the iPhone, you will be able to delete the phone number of the foreign sim that is not in the iPhone and you will no longer have the phone number expiration message.
"Foreign" phone number
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hi thanks for your recommendation. I actually ported my number over to fizz from freedom summer last year. iMessage was working fine then. Recently this has happened or at least I noticed it this week.
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I checked and the phone number I see in iMessage is my phone number which was ported over from freedom to fizz. I only see that one number. I do have a ubigi esim but that has been deactivated.
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Have you try your email adress for connect ?
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This it seems some kind of problem with Apple I read on different provider people reporting the same issue. Some user reported that they were able to sign in using the email associated with their apple account. Did you try?
You can always try to check with Fizz's support if they have some suggestion
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Hi @Kangruitian
Did you perform these stents in this EXACT order?
Turn off and restart iMessage and FaceTime
- Go to Settings > Apps > Messages and turn off iMessage.
- Go to Settings > Apps > FaceTime and turn off FaceTime.
- Restart your iPhone.
- Turn iMessage and FaceTime back on.
You could also try signing out of your Apple ID, restart and then sign back in.
Cheers,
Brad
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Hi Brad yes I did that in th exact order. Unfortunately the issue still persists. I noticed this started happening when I updated to iOS 13.3.1 wondering if that could have caused the issue. I'm also on fizz 62 carrier
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Email address connects to iMessage but my phone number does not
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You write 13.x but this is 18.3.1 the last update.
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My mistake I meant 18.x Currently I'm not sure what to do. Wondering if Fizz is able to reactivate my line or if switching carriers will resolve the issue…
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Have you try your email adress for connect ?
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I had the same issue with a new activation yesterday. I turned off iMessage/facetime and turn it back on after 24h and it was working. Now I need to fix the visual voicemail not syncing.
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just wanted to give everyone an update. Took 48 hours but the issue resolved itself. I followed all the steps everyone kindly recommended here but nothing worked intially. Just waited and now it's working. Thank you everyone!
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Thanks for answers!
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