Voicemail

BigRob
BigRob Posts: 1 ✭✭
in My Mobile

How do I access my voicemail

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 10,363 ✭✭
    edited February 21

    Hi @BigRob

    Here the info from the FAQ page

    Hold the ''1'' key on your phone for a few seconds.  Good to know: 
    - This shortcut to your voicemail that is the “1” key is actually a call forward to the messaging centre configured for most phone models. This feature may vary from one model to another and may not be modifiable in all phones. 

    - If you are forwarding your calls to another number, your voicemail won’t pick up incoming calls and no one will be able to leave you a message.  
    To manually access your voicemail, dial 1-514-647-0999. 

    The PIN (customize, reset or deactivate)

    Reminder: Once the voicemail option is added to your plan, it’ll be activated come the following payment cycle.   As soon as your voicemail is activated, you’ll receive an access code (PIN) by text. Use this PIN to access your voicemail the first time and personalize it afterwards for security reasons.  

     To customize or reset your PIN: Follow the instructions in your voicemail or do it from your Fizz account under My Plans > Manage My Plan > Advanced Parameters > PIN to Access Your Voicemail..  

    Important: Unsafe combinations such as 1234 or 8888 will be rejected. ​​​​During the 108-hour (4.5-day) freeze period before the end of your payment cycle, no changes can be made to your PIN. You will have to wait until the next payment cycle. Good to know: If you have a pending plan change, you won't be able to change your PIN until your new plan is active. 

    Source: https://fizz.ca/en/faq/how-do-i-set-up-my-voicemail

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