Payment
Best Answers
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Hi @Talarj once you registered and paid for the first time with the registered credit card, it will automatically take the payment on the next cycles or bills automatically. You don't need to do anything afterwards. It will appear on pending 5 days before the cycles end or monthly bills. The only time you need to update anything is when your credit card is about to expire or else you won't need to do anything.
Hope it helps,
Cheers 🤝⚡️
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Hi @Talarj
To associate a card with a plan.
- Log into your Fizz account.
- Select the plan you wish to associate with a new card.
- Click on Manage plan > Change my payment method
- Select the payment method with which you’d like this plan to be associated with.
If you have more than one Fizz plan, you must repeat these steps and associate the desired payment method with each of your plans.
Adding a credit card or updating your payment method is easily done via your account. If your credit card is about to expire, you’ll receive a notification from us in your account, as well as a text or email based on your communication preferences.
You must add a new credit card before removing the one currently associated to your plan(s).
Any change to your payment methods must be made in accordance with the plan change policy detailed on to be considered in time for the next payment.
In summary, a freeze period is in effect 108 hours (4.5 days) before the end of your payment cycle, during which time no changes can be made to your payment method or plan.
Source:
https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information
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