No ringing

lkreglewsk

I just wanted to know before I buy a new phone, I got a plain for my daughter she has a Samsung s9 here are the Network spec:

Technology	GSM / CDMA / HSPA / EVDO / LTE
2G bands	GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2 (dual-SIM model only)
	CDMA 800 / 1900 - USA
3G bands	HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100 - Global, USA
	CDMA2000 1xEV-DO - USA
4G bands	1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 18, 19, 20, 25, 26, 28, 32, 38, 39, 40, 41, 66 - Global
	1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 18, 19, 20, 25, 26, 28, 29, 30, 38, 39, 40, 41, 46, 66, 71 - USA
Speed	HSPA 42.2/5.76 Mbps, LTE (6CA) Cat18 1200/200 Mbps

Is this in spec with fizz, her phone works text data recieveing call. Just won't here ringing when I call it

Thanks

wenhan

all I can say is that the ringing issue is phone related. swap her sim card to another phone and it works. Also, from posts of other people who have this issue, the same model of phone can have or not have dial issues.

elena code xzi4t

From the previous post, I remember that you are using in the USA too, therefore, you should buy a Fizz's certified phone for the VoLTE

Here you can find the list https://fizz.ca/en/faq/compatible-devices#3

Moreover, at the end of 2025 the 3G is supposed to fade out in Canada too

Regarding the spec, if you are using the phone in Canada is compatible, till the end of 2025

lkreglewsk

I am using it in Canada only, so why can't I hear ringing? I could before