Activation pending

Syed
Syed Posts: 2 ✭
edited September 5 in My Mobile
Hello, received SIM card
Started the process choose the plan select extra 1 dollar one time for desire number available (ending last 4 digit) when proceeds to next step for payment authorization it freeze. Now when going back it asking all those thing to go through.
Now the plan jack up already. What to do?

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 9,036 ✭✭

    Hi @Syed

    Try to use the browser in private mode to exclude any problem with the cache.

    And remember to use a referral code, in order to get 40$ credit at your second payment.

    If this didn't help you need to contact the support, https://fizz.ca/en/support , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

  • G225 code IRSGE
    G225 code IRSGE Posts: 3,974 ✭✭
    edited September 3
    https://forum.fizz.ca/en/discussion/2654104/activation-pending

    Yes, Private mode of Firefox or InPrivate with edge.

  • Whizz
    Whizz Posts: 23,485 admin

    Hello Syed,
    Thank you for reaching out. 

    I noticed that you were in touch with our customer service representatives and completed the activation together. Feel free to test your service and get back to us if you notice any issues in the future. 

    Have a good one!
    -Sergiu, Community Moderator

This discussion has been closed.

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