How do I get a hold of support to activate new sim

Melanne

Hi my old sim was broken so I finally got a new one how do I activate sim with old number

BradDoell

Good morning @Melanne

You can easily do this yourself in a few minutes. Here are the instructions:

https://fizz.ca/en/faq/how-can-i-change-sim-card-associated-my-mobile-plan

Whizz

Hello Melanne  ,

Please click the following link while making sure that you are connected to your Fizz account : https://fizz.ca/en/support

Click on Chat with an Agent option and our team will help secure the account and help you with the change.

Thank you for your understanding.
Have a good one,
Raul, Community Moderator