Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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How to reset voicemail passcode?My voicemail passcode is not working, every time I try to enter my password, it says password incor… -
Why my international text cannot be received?Hi, I have a Quebec plan with unlimited text. I tried to send text to my oversea friend, he said he… -
SIM deliveryI ordered a SIM. On my account says it's been delivered, but it hasn't
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My internet is extremely slow - what do I do?My internet with fizz is supposed to be 200mbps download speeds but after doing some speed tests I …
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USA Travel - what if buy both travel add-on and pay as you go - which data is used first?Hi, I am going to the USA and want use data, text, and phone, if possible. It doesn't make sense fo… -
How do I order the new free sim cardWhen I try to order I am being charged I thought it was free. I got the email selected the link log…
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I forgot my pin to acces the voicemailsHello, i forgot my pint to acces the voicemails, how can i reset it or get a new one?
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LTE constant reject to the fizz network in Quebec cityI have the same problem with Catherine T. #31516 (she had this from February). When I had to work …
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Why can't I access any websites with mobile data?I can't seem to access any websites on my phone with mobile data. Only with Wi-fi internet. Other a…
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What do i do if i’m not receiving any confirmation emailsI need to confirm my email address but i’m not receiving any emails to do so
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USA/Canada CallingI have a US/Canada plan and I am currently in Arizona for the winter. My phone has roaming set and …
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Are you getting glitchy moments on the updated websiteI like the new website feel, but it keeps glitching when I’m logged in and touch the three horizont… -
new price for Canada/US planHi everybody, I just notice that Fizz has reduced the price for its Canada/US plan. Since when has … -
Message vocaux effacés! / Vocals messages deleted!Pourquoi mes messages vocaux ont-ils été effacés? Y a-t-il une limite de temps de conservation? C'e… -
VoLTEHi. This morning I received a mail telling me the transition to VoLTE sim card is complete... I tri…
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error code when using perkHi When i try to use 1gb perk received after VOLTE switch, I get error code try again. Same on dif… -
SIM associated with wrong accountGood day. I had too many windows opened, and started the activation process in my account instead …
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SMS not working for short bouts of timeHi everyone. My SMS, since around 12:00am, has not been working consistently. SMS takes long period…
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Calling USA from CanadaHi, what plan do I purchase to make calls FROM Canada TO the USA? When I choose International Calls…
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I never received my sim cardIt says my sim card was delivered but I never received it. Do I actually have to pay for a new one …
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250 mb upgradeSo I have a 250 mb upgrade applied, does this mean that i get a free 250mb of mobile data per cycle… -
Is it better to add a cell plan to my account or refer my wife?Does anyone know if it is better to add a cell line to my own account or to refer my wife and take … -
Trade in / Sell Your PhoneHi, I was just wondering if Fizz has an option to trade in your old phone or sell it to them? I was…
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big problem - new phone - fizz phone network doesn't workBig story but here it goes: 1 year ago, I got a new phone, a Samsung A52 5G. I put the SIM card in …
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Change my sim cardI want to change my sim card because my phone was stollen
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Data updatesHello, It has been two months singe MY data didn’t update. It is supposed to add 5g every month, b…
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I need to speak with an agent about a payment/refferall bonusHello I got the email to confirm that I received my referral bonus but when I click on the get my c…
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PaymentMy payment is due on the 30 and wanted to know how to make a payment arrangements for the 1, withou…
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Ordered the new VoLTE SIM cards in August 2022 still have not received.Ordered the new VoLTE SIM cards in August 2022 still have not received for either of my phone accou…
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