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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Ordered 3 sim cards but only 1 receivedI am trying to get in touch with the customer service but no one answers till now!! This is what I … -
Why is data trashDisconnects often won't reconnect, restarting phone connects it usually until it disconnects a…
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No cellular dataI can text but I cannot view a web page
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Weak signal indoorsDid you ever notice having only 1 bar signal or even 3G indoors in downtown Toronto?
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How long before gifted data is deducted from my plan?I just gifted someone data maybe about half an hour ago but the data wasn't deducted from my p…
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Payment Conformation Activating SIM Card Blank ScreenHello, I have been trying to activate my SIM card on Fizz’s website, but every time I confirm my…
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New price for data in Quebec1 GB: now $6 before $3 4 GB: now $9 before $5 6 GB: now $11 before $6 20 GB: now $17 …
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What's the current status of rollout of VoWiFi (Voice Over Wi-Fi)? are we ever getting it?I noticed some posts from July last year on this topic, but the thread has been closed for further … -
Blank Screen after Payment 2FA VerificationHello, I have been trying to activate my SIM card for days and have been met with the same error…
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Hello my speed is getting slow since last week. I tried to restart but it does not work.Hello my speed is getting slow since last week. It was 30mb when I first joined and dropped to 2-3m…
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All my mobile plan's add-ons always expire at the end of the plan's cycle. Is this normal?Hello! I expected the add-ons I buy for my mobile plan to last at least 30 days from the day I buy … -
Added another Travel Add-on - not showing in My Plans - Add-on Travel sectionHola, I'm in Spain and have almost spent my 1 GB Add-on Travel (719 MB/ 1GB). I just bought a…
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Network connection issue using Samsung A32Hi, I'm using Samsung A32, I have to put the phone to aeroplane mode and turn off aeroplane m…
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Bad network performance and serviceWhy do you close my forum post when I didn't reply to it yet, and no one else was able to repl…
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Solution found on non emergency 3 digit numbersif you have volte option on your phone in the on position then for some reason non emergency 3 digi…
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Are prices changes coming to AB, BC, MB, ON, QC or its only for QC at the moment ?Just wondering since all the providers are changing their prices -
Mobile is Roaming while in Calgary (No Internet)Two phones have been connected yesterday, in Calgary. APN programmed One phone is not roaming and…
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Bad network performance and serviceI'm trying the Beta (western canada) Fizz. It is horrible so far. Are others having this? …
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Followup on compatible devices to port landline to FizzThis is a followup for those interested to port a landline phone number to Fizz as posted initially…
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data limitWhen will Fizz increase the maximum data limit for mobile plans in Manitoba? Other provinces have p…
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I cannot get HD calling activatedThe VoLTE is greyed out and I'm not able to do anything to make it work. The normal call is j…
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The dead end for phone number transfer.I am a student at the University of Ottawa and I am originally from Quebec. I moved to Ontario a wh…
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activating new sim cardHello everyone, I have been trying to activate a new sim card but I am constantly getting an error …
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calling phone number doesn’t workHello I transfered my telus account to Fizz On my Iphone my number does not appear yet on my acct …
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