activation

abd
abd Posts: 2 ✭✭
edited July 16 in My Mobile
hello , while i am activating the sim card they give me an erorr message at payment page

Answers

  • BradDoell
    BradDoell Posts: 164 ✭✭

    Good morning,

    Have you tried these steps?

    https://fizz.ca/en/faq/how-do-i-fix-payment-issue

  • rakibul
    rakibul Posts: 254 ✭✭
    https://forum.fizz.ca/en/discussion/2652596/activation

    I hope you have double-checked the card details and address associated with the cards. I hope it's solved by this time.👮

  • Whizz
    Whizz Posts: 22,613 admin

    Hello abd  ,

    Sorry to hear about the issue.

    I saw that you reached our customer service and you were advised to take a few steps, but you never reached them back as I saw that you did not activate the Sim card in the meantime.

    If you still have issues, please confirm them to our customer service so they can open a ticket to address the issue.

    Thank you for your understanding.
    Have a good one,
    -Raul, Community Moderator

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