No data service in subscription area (according to map)
Best Answer
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Hi @Begu
What phone are you using, try to check the APN
You can always contact the support,
, and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.0
Answers
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What phone do you have? Is it a global phone or was it bought in Canada?
Support will ask you to try these troubleshooting steps first:
You can try these first and see if anything changes then try checking if your phone was able to receive APN settings properly:
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Did data work before? Maybe your APN settings are not configured correctly? Also, what phone do you have?
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Hello Begu ,
Sorry to hear about the issue.
Please check if the same issue persists in another mobile device while also making sure that your phone is compatible with our network : https://fizz.ca/en/faq/compatible-devices
If the issue persists, reach our customer service so a ticket can be escalated further : https://fizz.ca/en/support
Thank you for your understanding.
Have a good one,
-Raul, Community Moderator0