My mobile data doesn't work anymore
Hi,
A few days ago my phone mobile internet data stopped worked. I can still call and receive calls and when I have Wi-fi my internet works... but when I go outside my mobile data doesn't work anymore.
On my phone's notifications it says "Sign in to Network" which means I cannot connect the network.
Now, I have troubleshot and turned off my phone, removed my sin card, and checked that I have mobile data turned on and airplane mode is turned off and it still doesn't work. Now I am out of solutions and don't know what else to do.
Any suggestions?
Best Answer
-
Hi @melbards
It seems that you used all your data
You can check in your account , connect to your account and go to my p’ans
If this is the case you can
- ask for data to other members as gift
- Buy an addon
- Put money in the Fizz’s wallet ( should be available only for Québec members at the moment)
0
Answers
-
You should contact support, they can probably help.
0 -
Thanks. Your right. I just always assumed that by going over on data they would just bill me more. Thanks again!
0 -
If you want post here asking for data and giving your referral code or ask here
0