How can i add more Data to my plan?

exnihilo_cv
exnihilo_cv Posts: 2 ✭✭
edited October 2023 in My Mobile
I keep running out of data before the month ends. How do i add more?

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,793 ✭✭
    Answer ✓

    Hi

    you need to modify your plan, be aware that this can be done only if you are not in the 4.5 days before the next billing cycle.

    You can change your plan directly in your account on Fizz.ca. Changes will go live come your next payment cycle

    Good to know: Keep in mind the freeze period during which your plan cannot be modified. Ideally, aim to submit your changes when there are at least 6 days left in your current payment cycle. How can you know? Go in your account > My plans. Look right under your monthly price and you will see the days remaining in your payment cycle. 

     

    To change your plan:
    1.  Go to My Plans in your Fizz account.
    2. Scroll to the plan you wish to change.
    3. Click on Manage > Adjust your plan.
    4. Use the Plan Wizard to adjust your data, minutes, texts and Calling Options (international calls and voicemail).
    5. As you adjust your plan details, you will see your new monthly fee in the box below.
    6. When you like what you see, click Save Changes.
    7. Changes take effect at the start of your next payment cycle.

     

    Important – Any change to your plan must be made in accordance with the plan change policy detailed on https://fizz.ca/en/plan-change-policy. 


    Source: https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan


    You can also ask here, giving your referral code or posting in FB

    https://www.facebook.com/groups/partagededonnees

    https://www.facebook.com/groups/327645502178275

    https://www.facebook.com/groups/fizz.hub



    PS: I have already seen people asking for data without having a data option. Please note that you must have a plan that includes data in order to receive data as a gift.

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