VoLTE compatible SIM card never received
Hello
A month ago I requested a SIM card for both numbers that I have with Fizz. So far I only received one. I verified my account and I'm no longer able to order SIM card for free. Please advise how to proceed.
Thank you
Best Answer
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usually that free sim are sent with Canada post for me it took 3 weeks to receive it
i will wait couples of days and if you will not get it I will contact the support
they will probably ask to buy a card and ask for a refund
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Or by private message on Facebook: https://www.facebook.com/fizzca/
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