Unsubscribe

Denisbob13
Denisbob13 Posts: 2 ✭✭
edited November 2023 in My Mobile
How do I reverse unsubscribe and delete payment methods so I can add new card

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,872 ✭✭
    edited November 2023 Answer ✓

    Hi @Denisbob13

    The only way is to wait the day your plan will be closed and after you will have the option to reactivate it


    From the guide

    Good to know: If you change your mind, you can reuse your Fizz phone number up to 60 days after unsubscribing, whether to reactivate your plan or to use it for another plan in your account.

    Source: https://fizz.ca/en/faq/unsubscribe


    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

Answers

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