I placed an order for the new sim card on Oct 3 and still nothing. Is this normal?

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Jean M. 3095
Jean M. 3095 Posts: 2 ✭✭
edited November 2023 in My Mobile

I placed an order for the new sim card on Oct 3 and still nothing. Is this normal?

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  • Jess_i88b6
    Jess_i88b6 Posts: 13,090 ✭✭
    edited November 2023
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    Hi

    no this is not normal

    you should check with the support

  • Jean M. 3095
    Jean M. 3095 Posts: 2 ✭✭
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    What should i do?

  • Jess_i88b6
    Jess_i88b6 Posts: 13,090 ✭✭
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    Contact them

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

  • Whizz
    Whizz Posts: 19,300 admin
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    Hello Jean M. 3095,

    I will close this thread now, since I have send you a private message. Please read the message and if you have any other questions, you can reply to us, or contact on other channels anytime, since we are online 24/7: https://fizz.ca/en/support

    I wish you a great day,
    -Georgian

This discussion has been closed.

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