Can't make call to a certain number
Before, when I called my garage, everything was normal. However, at some point, I'm not sure when, whenever I call their telephone from my number, I hear a beep, followed by a brief noise, and then silence. It continues like that indefinitely without any indication, and I have to hang up.
I tested in the garage, the telephone doesn't ring at all, it's like they didn't receive any call. But when my wife uses her phone, everything works fine, and she's also a Fizz user.
It only happens on my garage, nothing else.
Any possibility? Thanks in advance.
Best Answer
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Is your number showed on the other side when you call them? If you turn "show your caller ID" off, you may be blocked by someone.
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Answers
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Hello Xian W.,
It's probably a garage problem then!
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Hi
Did you try to reboot the phone, and make a call hiding your number?
Are you able to try your SIM in your wife phone?
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Or by private message on Facebook: https://www.facebook.com/fizzca/
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Thanks Quan Y. , i didn't know that.
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Thank you, I checked this setting and it is ON, but I try turned off it, and the call goes normally! this is wired but it works anyway. Thank you!
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Happy that my solution worked, This means that your number is blocked
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