Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Can't connect to internet using mobile data on iPhone 12Hello, suddenly my internet connection stopped working for a week now. It was working fine. I've ch… -
What do I have to do to get the data working in Saskatchewan?As soon as we crossed the border with Saskatchewan I lost my cellular data although I have a Canada…
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Replacing an old SIM card for VoLTE for freeI am thinking about switching to a Canada + US plan, but my SIM card is not VoLTE compatible. Tried…
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Change PlanHi, I am trying to change the mobile plan for next month, however I get this message: No change can…
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change plan issue - bad experienceI made a request to change my mobile plan for next month and soon got email confirmation to present…
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SIMDear FIZ peeps Is that a SPAM ? Votre carte SIM doit être changée. Le réseau 3G que votre carte SI…
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Will I be able to use wifi calling with FizzI just changed carrier to save some money but it seems that was a mistake. I have very poor cell ne…
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Delete Mobile PlanI noticed while navigating under My Account that my old mobile plans are listed there. Then I wonde…
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Please I want to know, what is benefits for a man and his wife about mobile plansNow me and my wife we are on fizz customer separately. But now I want and family plan at better pri…
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travellingMy plan covers only Canada, but I need to go to us for the weekend can I change my plan right away?
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Again.... Why ia fizz app so slow?Please work improving the Fizz App, its very slow and non-user friendly amnesiac Apprentice 1/5 Po…
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Sim card deliveryI ordered a simcard but I have not received it yet
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My plan change didn't work and I received an emailThe changes requested for your plan were not done. The changes you submitted for your mobile plan w…
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Issue with making calls. Unable to make call but able to receive themThis is actually not a question anymore. I’ve fixed the issue. I assume some people might have the …
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Free perksHi, i just changed my monthly plan. Does it mean my first month plan is free? Well this is great …
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Message to get free VOLTE sim card (on both accounts) - getting error?Based on your account information, you are not currently eligible for a $0 SIM card. This is the er…
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Fido可以转为Fizz吗? Can Fido turn into Fizz?我是Fido新用户,预付费用户,资费较高,我想选择更为经济的Fizz,我的号码可以变更为Fizz吗? ---------------…
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Can I change my plan before the end of the month?I currently live in Canada, and going to the USA on the 21st. My month ends on the 26th and it seem…
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Is it possible to cancel a plan after a day of automatic renewal?Hi all I need to know if it's possible to cancel my plan because the last month I deactivated data …
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Lost SIM CardI have lost my SIM Card. I have purchased a new one that I want to activate by keeping my existing …
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error in text messagesGood afternoon I have problems sending text messages to phone numbers with the code 514 and apparen…
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I’m going to the u.s for a couple of days 👇🏻Can I get a u.s international plans for only those days and not for the whole month ?? And how ?? T…
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Fizz ilots d'étéI got an email from Fizz back in May about the ilots d'été wifi spots set up around Montreal and ho… -
Is there any way to prevent SIM Swap Scam/Attack ?Is it possible with Fizz?
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sim order missingHi, I ordered a sim seperatly from my mobile phone, now when I check the status of the sim order I …
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