Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Data getting drained??I want to share my current situation and see if this has happened to others also. This month, I us… -
After activating my new voLTE SIM card, calls, texts and data doesn't work anymore.Hi, I just changed my old SIM card with the new free voLTE SIM card. I followed all the steps corre… -
How to transfer data to my second mobile phone?I have my phone and my kid's phone under my fizz account. He uses a lot of data and I would like to…
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Can't send message with Videotron, Error 38Hello, I keep recieveing error 38 sending messages. I have fund in my wallet so it shouldn't be …
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VoLTE transfer still failed@Whizz the technical team continues to fail to address the transfer issue and I'm still left withou…
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Is any Fizz vending machine in Gatineau area, please ?On the interactive map there is not difference between stores and vending machines -
Issue with transfer to VoLTEAnyone having issues with their SIM transfer to VoLTE? How long did it take Fizz to resolve the iss…
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blackberry key 2Hi everyone does anyone know if a blackberry key 2 will work on fizz these days?
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I have a Coverage for CANADAEverytime I make a long distance call in Quebec, for exemple I leave in Waterloo and call Châteaugu…
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walleti used to make calls using wallet for past year but since september i’m getting fizz notification t…
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Mobile data and text message works, but I cannot make/receive callsI have an Android phone. I barely use it for calls, but lately, I noticed I can't make any calls an…
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I can't activate the new SIM !!!!I can not activate the new SIM
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Hi, I cannot access one item in the transaction historyHi, I cannot access one item in the transaction history : Transaction dated 2023/08/30: payment by …
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unblocking a phoneHi guys, I thought i lost my phone so I blocked it by marking it as lost or stolen with fizz but I …
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My payment was declined.I bought the SIM card at vending machine and I want to activate it. I have tried to add my MasterC…
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Can 905 numbers be ported to Fizz?Hello, I am a Bell customer and want to switch to Fizz. I live in Montreal and have a Montreal…
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No SIM card detected randomly on Pixel 4aThis issue has started recently. It happens randomly, it can be during charging and also when it's …
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How can I get data to be available while I’m in the USA ?How can I get data to be available while I’m in the USA ?
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Upgrade “pending removal”Hello community. I have a monetary rebate upgrade that has been “pending removal” now for over 2mo…
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Why for the fifth day in a row I can only make phone calls from my house? You service does not work.Why for the fifth day in a row I can only make phone calls from my house? You service does not work.
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Text issues with photos and group chatSince I switched to Fizz, I'm having two problems with text messages: (1) When someone sends me …
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phonesWe have 2 phones with videotron... how difficult would it be to switch them over to FIZZ?
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Activation ?Hello guys I got the SIM and purchase the mobile plan but still no message since an hour, can someo…
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How do I create a ticket?I bought a new phone with fizz and did not get the badge for it :/ Unless it takes a couple of mont…
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Chat bubble no agent available?Yesterday I had the chat bubble open starting in queue at position 22. When it finally got to my tu…
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