Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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SMS not working on both of my lines this morning. is there an outage?SMS not working on both of my lines this morning. is there an outage? -
i NEED TO TOP UP MY DATA.I CANT LOG IN TO TOP UP MY DATA
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My service is downThe service on my cell phone is not working it is saying I don't have a plan yet I do and it's all …
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You asked me to order a free SIM but it was never deliveredDear Fizz, You asked me to order a free SIM but it was never delivered. As far as I understand, I a…
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Is there an Outage in Montreal, Quebec? I cannot call or text?Is there an Outage in Montreal, Quebec? I cannot call or text?
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SIP connections blocked.When I started using Fizz modem, my SIP phone connected to the router stopped working. I tried disa…
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Unable to make outgoing phone calls“Plan does not allow this phone call.” Seems like many folks in this forum are getting the same iss…
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Sending SMS from abroadHello, Is it possible to send SMS to Canada while in Europe ? If so, what plan do I need to add ? I…
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Does Fizz Even care anymoreLet me explain, I've been with fizz since the beginning, recently I google fizz VOLTE and come acro… -
Do I have to but another sim card?Hello, i had forgotten to pay my bill, so my phone was disconnected. i paid the bill, but it keeps …
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Make a call in USACan I use fizz to make a call in USA with the mobile plane of Canada+US?
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Update plan before new payment cycleHi I would like to update my plan it should take effect immediately. My payment cycle renews in 6 …
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5G NetworkDoes Fizz use 4G or 5G networks?
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no chat bubble, mobile data not workingHello, my mobile data no longer works and requires me to sign in. removed sim card, power cycled, i…
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Vending MachineI just bought a sim card and the vending machine did not give me the chip and the money was deducte…
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Random internet pagesHello. Got a problem since the last update, yesterday morning, it wasnt doing that since then. Inte…
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USA networks availabilityWill I be able to use my phone in the USA for calling and receiving calls. I have the Canada and US…
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Can I send my phone number with another carrier but keep the fizz plan for another phone numberHello everyone, Is it possible that I use my phone number with another phone carrier (I have a dis…
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Selling SIM card - Montreal, Sept 2022Hi, I bought a SIM card from fizz but decided not to change my mobile plan to Fizz. If you're looki…
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Blocked SIM cardMy mobile plan was suspended and my Sim card blocked. I was sent a “PUK code” to unlock it, but I d…
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Comment accellerer pour avoir une carte volteJe pars pour les Etats Unis bientot et comme j'ai un forfait Canada Usa je veux etre capable de com…
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Mobile plan + home WIFI combinationHello, I have a home WIFI connection and I would like to know if there is a combination plan: Mobil…
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How to transfert my number if I lost my other company phone?I've been trying to transfert my number but fizz is sending a texto for confirmation but I don't ha…
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AI tried to buy a sim card and the automated machine did charged my credit card but did not gave me …
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5G of data from VoLTE SIMHas anyone received the 5 1Gb perks for activating the new volte SIM card yet and after how much ti… -
I haven't received my SIM card. It has been 10 days since I placed order. Who can help???I ordered my SIM card on Sep 5, 2022 and I got an email saying it's on its way but I never received…
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I was charged twice this monthBank statement says I was charged once at 2:46 this morning, and again at 4:30, both for $45.37. Ho…
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QuestionGood morning. For three months I have been requesting a telephone line. I couldn't change my phone …
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LTE not workingHi, My mobile network is currently not working and it's been like that since this afternoon. I trie…
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SIM card order, but not in the historyGot the confirmation that my SIM cards were ordered, been more then a week, but nothing received. …
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