Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
-
VoLTE SIM text message issue Samsung Galaxy S21 Ultra 5GSince receiving the Fizz VoLTE SIM card, my wife is unable to send or receive text messages on her … -
Internation calling package removed due to Zone change?Same package cost more for less minutes now. Also, this was removed in the middle of the month. An…
-
if i have second lineHi, I am wondering if i have second phone number with Fizz, can I apply it the same peeks or upgrad… -
Addressing Security Concerns:Enhancing Protection at Fizzcouldn't find any information on the website about setting up two-factor authentication (2FA) to ma…
-
Unable to send texts while in UKI added money to my wallet before leaving as well as purchased travel data. Travel data works fine.… -
New phone - how to add it to "My phones" screenJust bought a new phone, transfered the sim no problem but on the "My phones" screen in m… -
How do I set up my plan to activate Roaming in PeruI do not know how to allow to make/receive calls while in Peru
-
How will Fizz resolve broken voLTE SIM?8 days ago Fizz sent me a voLTE SIM card to replace my outdated SIM card. I followed the transfer p…
-
How to setup call forwarding to my home phone?Hi everyone, I’m not subscribing the voicemail with Fizz but I have a home line with voicemail box.…
-
Really Fizz! You retired my international callsHi, Today, I was not able to use international calls. I went to check my plan, and I noticed that t… -
My mobile data Internet on my cell no longer works.For the past month or so my mobile data hasn't been working. I've checked that I have data, this is…
-
Samsung Note9 and LG V60 Volte compatibleI have a samsung note9 and an LGv60 that bought from videotron and they are Volte compatible but th…
-
Does Fizz support eSIM?Does Fizz support eSIM?Can I use eSIM for my iPhone 13?
-
Does the Canada + USA plan mean I can call US for free from Canada?Hi Does the Canada + USA plan mean I can call US for free from Canada? and call Canada from the U…
-
How can i add more Data to my plan?I keep running out of data before the month ends. How do i add more?
-
Just some feedback about bad support that cost me moneySupport told me to order a sim card and it turns out I didn't need one. Here's my story: I was …
-
Fizz support is wasting my time !!! a dozen timesTicket #257958 Just need modify plan from 1g Quebec data + call to 1g Quebec data only. Fizz supp… -
WhatsApp "We couldn't send an SMS to your number"Hi! I have an iPhone. Afterthe iOS17 update I reset my phone and restored from backup. Since then, …
-
My Volte LTE card does not workI got the new card todasy, did the activation on line using the code on the card. Rebooted the phon…
-
New Volte while travellingOk so I'm currently travelling and won't be back for a few months. Up until now I've been using my…
-
Bought add-on and can't receive calls. Not the inly oneHi, a Fizz admin said that my add-on doesn't work because I am in Qc coverage?? I can make calls b…
-
Problem connecting to my accountEach time i try to connect to my account i get this message: We are sorry, Unexpected error when au… -
best options to keep my number alive while traveling abroadHi, I'm planning to travel abroad for a couple of months. I will purchase a local phone and data se…
-
Trying to pay but cannotHello, Hope someone can help I am trying to pay, but the system only keeps reducing to a page whic…
-
I can make calls but can't receive calls nor text messagesI restarted my phone I was on the 8$/month package I added 300 minutes and I can't receive calls I …
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.