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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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unblocking a phoneHi guys, I thought i lost my phone so I blocked it by marking it as lost or stolen with fizz but I … -
My payment was declined.I bought the SIM card at vending machine and I want to activate it. I have tried to add my MasterC…
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Can 905 numbers be ported to Fizz?Hello, I am a Bell customer and want to switch to Fizz. I live in Montreal and have a Montreal…
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No SIM card detected randomly on Pixel 4aThis issue has started recently. It happens randomly, it can be during charging and also when it's …
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How can I get data to be available while I’m in the USA ?How can I get data to be available while I’m in the USA ?
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Upgrade “pending removal”Hello community. I have a monetary rebate upgrade that has been “pending removal” now for over 2mo…
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Why for the fifth day in a row I can only make phone calls from my house? You service does not work.Why for the fifth day in a row I can only make phone calls from my house? You service does not work.
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Text issues with photos and group chatSince I switched to Fizz, I'm having two problems with text messages: (1) When someone sends me …
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phonesWe have 2 phones with videotron... how difficult would it be to switch them over to FIZZ?
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Activation ?Hello guys I got the SIM and purchase the mobile plan but still no message since an hour, can someo…
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How do I create a ticket?I bought a new phone with fizz and did not get the badge for it :/ Unless it takes a couple of mont…
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Chat bubble no agent available?Yesterday I had the chat bubble open starting in queue at position 22. When it finally got to my tu…
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Why so many Activation Pending problem?This is the first experience of Fizz, why you guy let this happen?
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in us but can't make or receive callsHi! I am in the US, I have Canada and Us coverage, have a volte phone and sim, but I cannot make or…
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is VoLTE here now?I got new VoLTE sim card last year, switched and activated on iPhone 12 mini, but till today when I…
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Cannot Access Invoices Through Transaction History?Hi All, I cannot seem to access invoices through "Transaction History" for the last 3 da…
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Cannot make callsIt's 9.40 pm on the 19th Sept and I still cannot make calls either to voicemail or partner's phone.…
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Yesterday and today I cannot make any calls, only text. No one can call me either on SamsungWhy yesterday and today I cannot make any calls, only text. No one can call me either on Samsung ph…
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my phone is not working , I cant make or receive any call 613 *** ****I cant make or receive any call 613 *** ****
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Mobile calls are down@Whizz the mobile service is down for the calls data are ok, I tried everything believe me -
Fizz mobile not workingHi all, Anyone else not able to text or having network issues? Thanks
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Travel add onHi i want to ask about travel add on. Will travel to Italy only. 1 Once I sign up for say $10 for …
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Why is my voicemail not working?Hello everyone, I am writing because I need your help using my voicemail. I recently realized that … -
bought a sim card first and then a phone only to realise it came with simthe order was placed few hours ago.
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SIM card for carHello, is it possible with FIZZ to get a SIM Card for mobile data for a car? I will be getting soon…
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