Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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I would like to know if my SIM card is ok for using in the USA . I bought my SIM card in October 21i would like to know if my SIM card bought in October 2021 is ok to use in the USA. I have the Can… -
I bought a travel add on for the US and it’s not workingI can’t figure out how to get it to work and I’ve already read on the forum about similar problems …
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Activation pending_ Transfer my phone numberHi, I have actived my sim card on September 2nd and completed all the steps until "waiting for…
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Not able to transfer fizz # to another companyHi, I have been trying for 2 weeks to have my fizz number transfer with Rogers since Fizz does not…
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Error message when I try to activate my new SIM cardHow should I proceed to activate my new SIM card? When I follow the instruction and try to apply my…
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I deactivated my plan and it said "pending deactivation." A month later, I was charged againWhen I opened a ticket to inquire why I was charged again, the response was that I had cancelled th…
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How to change plan between Fizz chipsI lost my phone and bought a new Fizz chip, but every time I try to activate it directs me to buy a…
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My phone is supposed to be connected at my doorHii! So my door , to open it , I need my cellphone , but the door doesn’t ring and it goes directly…
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Travelling to Turkey with TurkCell ESim….how to ensure no roaming charges on my FIZZ accountSorry, my first time using an ESim so may be a silly question, but once my ESim is activated in Tur…
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liste d'appelsBonjour, j'ai besoin d'avoir la liste d'appels téléphonique de mon téléphone. merci
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Travel addonsI have bought two travel addons being already in USA, I have followed all instructions and still do…
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How do I contact the technicianI just moved to Montreal from Toronto, and I chose Fizz, hoping it'd do better than Rogers or whate…
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Sim cardI ordered new sim cards, and they are going to my condo in quebec. Can I have them sent to my work …
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hi I received email for 5G sim card, but the link is invalidthe link says: Based on your account information, you are not currently eligible for a $0 SIM card.…
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I am getting the iPhone 14, it’s only EsimThe iPhone 14 is only Esim, meaning that there is no physical place to insert a sim. And I am wonde…
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No LTE in USAI can't get LTE signal when I am in USA. I only get 2G connection. I keep putting on airplane mode …
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Ma couverture canada ne fonctionne pas.I am outside the province I live in, but still in canada, and my coverage Canada does not work. I h…
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Basic Voice MailDoes mobile service include basic voice mail? if it is the case, how do we access it?
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Number transferAny other way to get virgin to approve the number transfer apart from via text?
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Help needed no follow up on service outageI am looking for an update on ticket#189453 and this is the reply I’m having.
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activation pendingSo i have this issue with my sim. I activated it sunday, but it still doesn't work. I keep getting …
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How can i activate my phoneI recently have a new phone and account while trying to transfer it didnt go well and I…
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how to set up my Voice mail?I have the voice mail set up with a PIN code and when I press 1 on my cell I am able to log in. How…
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Chat disappears when I click on itWhen I click on chat, nothing happens and the greem (?) disappears. I tried on different pages and …
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Cant make a paymentHello my payment was declined and now im trying to make a payment and it does not accept my card, i…
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Lte (data) not workingI just changed my SIM card to the new one due to a new update or something and now my LTE doesn't w…
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The data with the VoLTE SIM card isn’t workingI’ve changed my SIM card to the new one with VoLTE but the data isn’t working at all. I’m using iPh…
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How can I Resubmit a transfer of my phone numberHi so dummy me. I cancelled with my old provider and then tried transferring my phone number it was…
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My activation is pendingI have followed the necessary steps to gain a new number and inserted my fizz SIM. The payment has …
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Replacement of the old sim card.A few days ago I got an email saying that I needed to replace my sim card in order to take advantag…
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