Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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where's my sim. no order history and no longer eligible to order another one.hi I order a new sim last week because I received an email and since then my phone no longer works.… -
international travel - data roaming - Poland and RussiaDear Fizz, In 2 weeks, I am traveling to Gdansk, Poland, and Moscow, Russia for a 2-week business t…
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How fast is the mobile Network on Fizz ?How fast is the mobile Network on FIzz, and compared to other providers ? WHen I go on "fast.… -
Replaced my SIM card but no 5gbHi, I was wondering if anyone else received the 5x 1gb perks that you get that they mentioned in th… -
Couldn’t active new sim cardI received the new card. And follow the instruction to try to active but when put the code the war…
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still 3G during call with new VoLTE SIMHi everyone. Got the new VoLTE SIM card yesterday, scanned the QR, activated it, said busy, retried…
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I was promised 5 free Gb with my new 3G SIM card. Where are the free Gbs?Fizz sent me this message: “Order your new SIM card without any delay because by activating it befo…
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Fizz - text to AlbertaHello, My friend is going to Alberta and I wish to text her however I have a forfait only for Québ…
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PerksHello, So, I have 2 perks that give me a rebate on one of the payments of my mobile plan. They both…
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sim card activationmy phone number and apple phone are stolen. I had fizz phone number. I ordered new sim card but wan…
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Installing New SIM cardI have tried (and tried and tried) to install the new SIM card without success. I finally ended up …
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cancelling the planHi there. If we unsubscribe from our plan, can we activate our SIM card again in a few months?
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Calls from within USHave Cda/US plan, currently in US, have AT&T signal, can not make calls. Any solutions? -
When will VoLTE be active?My mom received her VoLTE SIM card yesterday. Activation was successful. Enabled VoLTE in her iPhon…
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New SIM card for VoLTE not workingHi, I just ordered and activated the new SIM card which supports VoLTE but it still downgraded to 3…
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Second sim activationHi, i bought my daughter a SIM and without reading anything, she activated the second sim on her ac…
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APN selection settings hidden as I change carriersHello, I am a long time user of Fizz. I moved from Quebec to the USA. I had to change carriers, as…
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New Samsung now calls drop every few secondsI was using a Google Pixel 3XL and had no trouble. I bought a 3 month old Samsung A53 5G seond hand…
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Do I need to buy a travel add-on for Data if I go to Toronto when my coverage only includes Quebec?I don't know if the coverage is only for calls, not data.
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New SIM card?Hi there, I received an email from fizz about ordering a new SIM card? I wanted to confirm that th…
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VoLTE SIM cardHi! I didn’t receive my free 5x 1G wich was supposed to be send when I activated my new VoLTE SIM c…
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data does not work in Ontario with canada Coverageit shows Fizz ext as carrier, calls work fine.
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Volte SIM card particularitiesI would like to know how the volte SIM card will be working in USA When I activate it? Thanks
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Can we reply to ticket@fizz.ca?I am new to Fizz and I am a bit confused on how to respond to a ticket I made. I got an email sayi…
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Hi! Can I use a credit card that is from the US?Hi! Can I use a credit card that is from the US?
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New SIM VoLTE keeps going on and offHi there, I received the new SIM card and followed instruction, but the network keeps showing bars… -
Sign in to networkExact same issue as this thread https://forum.fizz.ca/en/discussion/2634718/sign-in-to-network-mobi…
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I got the new SIM card and nothing is working?Ever since I got this new SIM card that you guys offered to me, my lte hasn’t been working and phon…
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Travel add onMy travel add on is not working in Ontario
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voicemail> not receiving all messagesHello, I have a question concerning Fizz voicemail. I tested my voicemail a few times and left a me…
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