Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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I cannot complete payementWhen i want to complete my payement to activate my sim card, i got a message saying that i have rea… -
Sim card question.Hi everyone, I have a phone with dual slot for sim card, I'm already a customer of fizz and I have…
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Phone disconnects from Fizz network when switching to LTE+For the past month I've been having frequent (multiple times per day) issues when trying to make ca…
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VoLTE SIM card?Hi, When should I expect to get a confirmation from Fizz on sending me the new SIM?
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transferI transferred my fizz number to an american number using the code **21*number#, how do I undo it?
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system errori get a message saying system error everytime i try to get a sim card
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Volte cardHi, I’ve received my Volte card 3 weeks ago and I didn’t receive my free 5GB promised when ordering…
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about unsubscriptionI applied the unsubscription of my internet on August 8th and my bill cycle is at 2nd of the month,…
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Where’s my sim card?I ordered a sim card 9-10 days ago, it says status delivered but it nowhere to be found. what shoul…
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Cannot change coverage - "adjust your plan" button disappearedHi, I'm trying to change my coverage (precedure explained here https://fizz.ca/en/faq/how-do-i-cha…
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Is someone else trying to use my number?I have a data only plan but have recently been getting texts from fizz saying: "Action require…
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Missing text messagesHello, Since yesterday, I noticed that some text messages are missing. My contacts are texting me b…
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Do you have good call quality on the border with Ontario?Do you have good call quality on the border with Ontario? In Montreal, the phone works perfectly bu… -
Sign in to network - Mobile dataHello community, I have not been able to use mobile data since last friday. I do have mobile data …
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How to add perk or referral code to new mobile plan?I already have an internet plan with Fizz, and I'm just adding a mobile one. I have a perk that giv…
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SIM card activationHi, I've cancelled my current mobile plan to transfer it to my order Fizz account, which has my int…
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Transferring mobile plan to another Fizz accountHello, So I have a mobile plan and and internet plan with fizz, but on two separate accounts (my ro…
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I still can’t make a callIt’s really frustrating, I can’t make a call it says ( last line it’s no longer available) do you w…
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I bought a 1g add on today. The data was never added and now I see it as if I used it all today.I bought a 1g add on today. The data was never added and now I see it as if I used it all today. I …
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My phone number is not transferred after 3 hoursI checked and Videotron has not received a request to transfer my number. I am travelling and nee…
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I want to sue fizz over theft. 12 times after cancelations my account and being warned of lawsuitI have worn them numerous times since June 12th not to touch my credit card and they continue to st…
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Why can I not open most of the apps on my phoneI ran out of data a couple days ago so i had to buy an add on for extra. Though since i've gotten t…
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Phone statusHey there, I would like to know if I'm having any issues with my calls. Whenever I receive a call …
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I got my new sim card, but i cannot change it ?Hi, everyone, I got my new sim card, but under manage plan, there is no change SIM card option. Do… -
Call end?Hey there, I would like to know if I'm having any issues with my calls. Whenever I receive a call t…
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Call dropsHey there, I would to know if I'm having problems on my side . My calls keep dropping whenever I co…
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Ottawa LTE?Anyone in Ottawa area see LTE? (Monday 12:36pm) -
Email to SMS - Access deniedTried to send an email to 1514XXXYYYY@fizz.ca and got a reply "Access denied". It seems a…
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VoLTE SIM activation timesHello everyone, I have received my new VoLTE SIM yesterday and I followed the instructions. Setting… -
Cannot log in with "Log in with Google"Hello, I usually have SO MUCH DATA since I work from home and I'm usually using Wifi. However, si…
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