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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Can't change my mobile planI'm trying to change my mobile plan, but get a message saying that I can't do it until af… -
We'll be traveliing to Florida for 5monthsDO i just get a new sim card from FIZZ and a (40gb fro $42.00) mobile plan? Will fizz work in Flor…
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On Quebec plan, can I call and text Canada/international numbers if they are in Quebec?I'm currently on Canada plan, but the person I kept that plan for passed away last month.. So,…
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Kids 4G smartwatch APN settings are not workingI bought my son a Chinese 4G smartwatch that runs Android 9. The Fizz sim is working and I can cal…
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My message sending has suddenly stopped working (as of 4 days).Recently my sms and mms messages have stopped working. I still receive messages from others but am …
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Standalone Hotspot DevicesHello, May I use my fizz nano SIM into a battery powered mobile hotspot device to share internet wi… -
Why are some calls going straight to voicemailFriends say when they call me the calls sometimes go straight to voicemail -
mobile Referral CreditIs a referral credit applied per phone number or just per user account? Eg: I send a referral to my…
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Visual Voicemail only works if Wifi is disabled??I'm a new Fizz user, and I was trying to get my Visual Voicemail working on Android, but it wa…
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Can I get a refund?I ordered a sim card and received it yesterday, I do not activate it yet but I don’t need it anymor…
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My payment failed , what I have to doI can’t make a payment and I don’t know why
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Fizz cell international service in Europe/AsiaHi I'm thinking on switching from Virgin to Fizz, but I'm wondering about that : "Yo… -
VoLTE on Galaxy S20 5GThe Galaxy S20 is listed as VoLTE certified, but not the Galaxy S20 5G. Is this phone also certifie…
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Pls I need help everything is perfectI need to get my verification code
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Samsung S8+Will I lose use of my phone when 5G rolls out? It is ludicrous that a perfectly functioning phone … -
Will Samsung A53 5G be supported for VoLTEHey, I'm just wondering if the VoLTE network will support the 5G model of the Samsung A53, as …
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Internet connection is downIs Fizz experiencing a problem in Saint-Eustache? Since yesterday my internet connection is down. I…
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Extensive stay in the usHello! My son has a Canada +US plan and he will be staying in the US for 5 months. Is the 3 month …
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Just bought a mobile phone from fizzI bought a mobile phone from fizz, but I wrote my address wrong. Now the package has to be returned…
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My iMessage and FaceTime isn’t workingI went through probably 100apple and fizz representative each more useless then the last I honestly…
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Quebec Region coverage option missingtrying to upgrade my 1G plan to 3G but I can only choose Canada or Canada-US coverage. Quebec Regi…
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UnsubscribeHow do I reverse unsubscribe and delete payment methods so I can add new card
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Will my data roll over if I change my plan to 0 data?Hi, I'm planning to switch my phone plan to 0 data next month. I know that you cannot receive … -
I placed an order for the new sim card on Oct 3 and still nothing. Is this normal?I placed an order for the new sim card on Oct 3 and still nothing. Is this normal?
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Why 'No service', or 'emergency calls only' whine in US?My wallet was full; texting eventually would go thru, by T-Mobile. This happened at the Tampa airpo…
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