Can receive calls but cannot make outgoing calls

austinpu

Can receive calls but not make calls in Toronto，what matter？

elena code xzi4t

Hi @austinpu

1. Do you have an error message?
2. Have you tried adding +1 to your calls?
3. Have you tried restarting the phone?

Probably they same problem, since the service is in beta

This is a good guide

https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why

Try to contact the support, https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why go and the bottom of the page on the right you will find a green bubble click on it in order to chat with the support

Code:8CE6H

Hello austinpu,

Check with Fizz: https://fizz.ca/en/support