How long people waited to receive the SIM in Vancouver area?

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Fishwishing
Fishwishing Posts: 19 ✭✭
edited February 22 in My Mobile
Finally saw the +button to ask a question 😁
I'm heading to Ontario in about 10days and have heard the worst scenario it could take 10 business days to receive the sim and I'm bit worried, as I just ordered it yesterday. Appreciate any input! ☺️

Best Answer

  • elena code xzi4t
    elena code xzi4t Posts: 4,764 ✭✭
    edited February 20 Answer ✓
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    Try to check it from here

    You can see the status of all your Fizz orders in your Order history.

    1. Log into your account and go to My Settings
    2. Click on Order history / See details.
    3. Click on the shipping number to see on the carrier’s website the details of your delivery.
    4. If there’s any inconsistency with the delivery information you see, contact the carrier directly.
    5. If the carrier cannot help you, contact us using the chat bubble located in the lower right-hand corner of this FAQ during our business hours so we can open a ticket for this issue.

    You can always try to contact the support

    Go to this page https://fizz.ca/en/support, and click on the green bubble icon in the bottom right corner of the page to chat with a customer rep.

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 4,764 ✭✭
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    Did you check in your account to see if they have a tracking number

  • Fishwishing
    Fishwishing Posts: 19 ✭✭
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    Thank you all for commenting.
    Order placed on 2/15 and Sim received yesterday 2/19. Very fast I'd say 😁
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