Can't submit form on new sim ordering

FredyFredie

After filling up in all info on webpage, the next button is not working at all, even if I clear all cookies

elena code xzi4t

Hi @FredyFredie

Did you click on the checkbox to agree with the conditions?

If you don't have a referral code in order to receive 25$ at your second payment, you can pick mine is on my name after code or pick one from here

https://forum.fizz.ca/en/discussion/2198337/this-is-the-place-for-your-referral-codes-here-and-only-here

FizzyFizz JQMPM

Please double check that you fill all the mandatory fields and that you checked the box corresponding to the agreement of terms and conditions… If you did everything, contact customer support and let them help you out with this

Whizz

Hello FredyFredie  , 

Sorry to hear about the issue.

Please follow the suggestion that the other users stated but what I would also advise would be to try the operation from another browser via Incognito mode ( make sure that you also have the correct region selected in your account ).

Here you can find more details : https://fizz.ca/en/faq/how-do-i-order-sim-card

If you still have issues, I invite you to discuss with our customer service on Live chat for further investigations : https://fizz.ca/en/support

Have a good one,
-Raul, Community Moderator