Volte keeps flickering

Francois A. #5556
Francois A. #5556 Posts: 1 ✭✭
edited October 2023 in My Mobile

Since I changed my SIM card to one compatible with the Volte, my connection to the LTE network has been very unstable. The network connects and disconnects regularly and I'm unable to use my phone without wifi. I've tried different things, such as changing the network to Fizz EXT and switching it back to Fizz, to no avail.

As anyone had the same situation than me? I've tried to get help from the chat agent, but I always fall back to the bottom of the queue when there's only one person left in front of me. 

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,872 ✭✭
    Answer ✓

    Hi @Francois A. #5556

    I read a similar problem from other users, the only solution was to contact the support

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

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